Review of Bird & Jim

I dined with my family here in December 2019 and was very disappointed. I called ahead, alerted our server, and was assured in both instances that there is a dedicated fryer. While ordering, I was met with rudeness, confusion from our server on several instances.

After speaking with the manager on duty and a follow up email with the owners, I was told they do not have a dedicated fryer, but rather heat up oil separately in a pan to cook gf fries. A totally fine practice - but not well-communicated by host and wait staff.

I would definitely ALWAYS recommend looping management upon your ARRIVAL here to ensure you have a safe meal. The management is awesome, as are many Celiac/gf reviews here. I hope I can return to give it 5 stars. It’s a great menu and a great atmosphere! My dining experience just did not at all reflect the great reviews here, and I spent every minute advocating for my health.