Review of Black Mountain Chocolate Factory & Kitchen

732 North Trade Street, Winston-Salem, NC 27101

Overall Rating

Review


I research my GF options in Winston-Salem ahead of time, and was looking forward to my visit. I received a friendly welcome when I arrived, and was told that I could have almost everything they had on display.....I was absolutely thrilled! As I decided how many boxes of goodies I was going to order (I'm not used to choices!!) The lady helping me followed up her GF info with "well....I guess it depends on how sensitive you are." I hate when people say that. GF should be GF...period. But, regardless... she explained that the kitchen also baked things containing regular flour. When I gave her the opportunity to explain how careful they were...basically putting the words in her mouth...she said "well...you know that flour stays in the air, and then covers everything."

Disheartened, she directed me towards the gelato, saying that was a safe option....following it with "well, actually I'm not really sure...I guess I shouldn't tell people it's GF, should I?" (Umm NO!)

I left with 2 chocolate bars...that cost me $10. The chocolate was good. Not $10 good. I will not return. That place is a disaster in the making for someone who doesn't know to question their options. Very disappointing.

Celiac friendly?

No

Updated 5 years ago

Celiac