They are very knowledgeable about gluten free. They have a gluten sensitive gluten free glove change or you can order gluten-free without the glove change. They put your pizza on a special met when assembling it and when cooking it. Your pizza never really touches a place that a gluten filled pizza has touched. The only thing I would look out for is the sea salt or oregano they use the same batch for all pizzas. Also they have vegan cheese.
Fantastic experience! They had all ingredients separated in a completely isolated space for celiac. Put crust on own tray and changed gloves. So conscientious and understanding. AND IT’S DELICIOUS! Go here!!!
I’ve been here many times and never gotten sick. But watching them prepare the pizza there is a huge chance for cross contamination. Also they got rid of their gluten free crust and switched to a cauliflower crust. It’s decent pizza, but not worth the risk for contamination in my opinion. There are better pizza places out there that are better for celiacs.
My pizza was mishandled/contaminated ,gloves were not changed and then said he did everything right. I have Celiacs and had eaten there before but thankfully watched before getting sick so I must say NOT CELIAC FRIENDLY. Gave it a second chance 04/18. Employee looked upset at dealing with CD. He seemed to go out of way to contaminate it. He was Happy when I canceled order. He had a horrible attitude. Might be good pizza but they don’t try to accommodate CD. They seemed to start trying but today they reaffirmed they are NOT GLUTEN FREE!!07/13/2019. Personally watched them cross contaminate. It’s their place. If that was the manager, he sure just doesn’t care
Admin please remove this listing. BLAZE has officially ended any and all GF serving Nationwide. They have discontinued their GF crust, and their stores will offer customers "gluten friendly" cauliflower crusts, which their corporate office has confirmed is NOT gluten free in any way shape or form, it just "has less gluten" (see their Twitter) additionally they also have discontinued allowing customers to request a glove change for other allergen cross contamination. Blaze is over.
Literally just left there - ordered the Gf pizza option, watched them use the same press they used for all Other pizzas, toppings were cross contaminated, cut with the same pizza cutter as all others. Needless to say, left there hungry, no pizza and ended up at Wholefoods 😑
Staff is rude and does not want to help when it comes to Celiac Disease. Every time we have gone into Blaze we have been met with irritation about my wife’s disease. It’s as if they feel that it is her choice to live this way. Consistently a let down and we no longer chose to dine here.
The staff was not knowledgeable. They almost gave me the wrong crust, thankfully one of them caught that they weren’t using the GF crust. The place was a mess , no following instructions. And they definitely got me sick. Maybe it was this location but I will not be testing another as they definitely got me sick
Very good GF pizza.....the employees didn't pay much attention to what was going on and they were throwing food at each other, I'm shocked I didn't get sick....but somehow, by the grace of something ....I didn't. They were very friendly, just goofy.
While they do make an effort, the staff clearly needs to be better trained in cross contamination and what gluten FREE truly means. The staff knew to change their gloves but did so after touching and writing on the paper for the pizza with prior used gloves for gluten crust. I asked them to change gloves and redo. The manager stepped in and seemed to know what to do, with no rolling of the eyes or complaint. He was good about keeping things separate, changing gloves, and washing hands. At the end of the line they have a dedicated cutter and tongs for gluten free. The two places they missed: 1. They cut the pizza next to a gluten pizza and it pushed into the edge of the gluten pizza; 2. They used the same spoon to spread the red sauce on the crust as they do for all the pizzas. If you eat here, I suggest you ask for the manager to make your pizza and request fresh sauce from the cups under the counter in their fridge. The manager seems to know what he is doing but the rest of the staff doesn't, which means this is likely not safe if you have celiac.
Contamination every direction. I got very sick. Delicious but not gf safe.
absolutely unsafe, i showed up under the impression that it was celiac safe but that was far from true. There was a glove change but the staff was unaware of cross contamination and used the same gloves when it got to the oven, put it in with all of the regular pizza, then used the same spatula. They are extremely ignorant to what it means to have celiac disease. If you have celiac disease please do NOT come here. it may be different at other locations.
Gluten free crust. They switched out the sauces/spoons etc. They have an allergen list behind the counter, just ask if you have any concerns! This is a shared kitchen so contamination is possible. This celiac did not get sick though! The white specialty pizza was delicious!
Dedicated GF dough press with utensils and sauce! So far it’s best GF pizza we could find! Thin and taste amazing! They’re all trained for GF and take all precautions.
Stopped in tonight to get my favorite GF pizza. I was told that as of 6/1/19 - Blaze is no longer offering or making GF crusts. There’s supposed to be a cauliflower (yuck!) one coming but as of now, Blaze does not offer any GF options. I will be writing to corporate.
HORRIBLE experience. I've had good service at other Blaze locations, but this one is absolutely pathetic. The kid cleaning the dough press actually left flour on the surface and went to put the GF dough on it before I stopped him because I could see the flour all over it! They also put the GF silicone mats in the bin of the flour they use to dust the regular crusts! Then, the person operating the oven used the same long tool to move all of the pizzas around and used the blade of it to repeatedly touch the tops of each one. He did not do a glove change and kept touching each pizza and each paper (that the pizzas are places on) with the same gloves. I saw that he got crumbs and cheese on my order paper before my pizza was ready and he seemed confused when I pointed out that it was unacceptable. STAY AWAY.
Staff (manager) changed gloves, use dedicated utensils and took sauce from separate containers. Toppings GF except meatballs. Crust was the weak point, so list a star. Didn’t get sick and toppings delicious.
This location is not safe for Celiacs. They offer GF crust but will place it on a board loaded with flour dust, even when you mention it’s an allergy and request a glove change. They will make your pizza with fresh ingredients but it’s pointless because of using a non safe board. Other locations do a better job of avoiding cross contamination.
Grandson wanted pizza after a quick stop at Earth Fare and I thought I would not be able join in . Pleasantly surprised they had a gluten free option, staff then asked if this was a glove change , I stated yes as I am celiac. They had a separate space for dough prep and a mat to place GF pizza on in oven. I had no reaction after dining and will return for sure. Just happy to know there are options for us who Gluten Free is not a lifestyle choice but a necessity, as it is hard when you sense at restaurants that they have an attitude less than serious about GF as related to Celiac due to the trendy GF , Vegan lifestyle of some.
Holy Pizza!!! I love this place. The person helping me knew exactly what to do when I said celiac. The gloves came flying off, brand new ones put on and we were off. The crust was the best I’ve had yet. Fresh ingredients for toppings. They had a chart out to share with me what toppings I could have. I was so excited the sausage was GF! I had a red sauce, sausage, mushroom, and roasted garlic pizza and it was amazing. I can’t wait to come back.
Very knowledgeable. They were awesome walked me through everything. A Separate worked prepared my food . Best crust and gluten free pizza I have ever had
Make sure you watch them make your pizza if you are ordering GF. I ordered online and left with the pizza. They had made a gluten pizza even though the receipt that came with the box said gluten free. Big mistake!
The best gluten free pizza I ever had!
Pizzas are not prepared in a separate area. Same toppings are used after they've already handled regular crusts. The risk of cross-contamination was too high. Had to walk away.
They did have the gf dough in a seperate container and used a special dough press. It was actually put on a special piece of cardboard and everyone changed their gloves. The only cross contamination risk was the ingredients themselves but I felt fine afterwards.
I have tried their gluten free pizza twice. It was not good at all. Tastes like plastic and I’m sad because was looking for something quick and gluten free. Perhaps they will improve the recipe? A GF cauliflower crust would be nice to have if you are listening!
The staff is so so professional when it comes to gluten free safety. They make sure to change gloves, have a separate sauce just for gluten free pizzas, a tray so the dough doesn’t touch any surface, and a clean pizza slicer. There is no separate oven to cook the pizza in if you’re really paranoid, but it’s on a tray so there shouldn’t be any cross contamination.
The staff was super helpful about making sure my pizza was gluten free. They carefully cleaned the prep area and prepared my pizza on a special mat so it did not touch the oven. Every employee was super kind and understanding. I never felt like a burden at all! Since it is a pizza shop, there is the possibility of cross-contamination with flour in the air. However, they took every possible step to minimize the risk!
Staff changed gloves and has designated "gluten free mats" to put gluten free pizzas on in the oven, to reduce the chance of cross contamination with gluten pizzas. Only 2 toppings were not gluten free. I had a loaded pizza and it was quick too. It was delicious!!! And I didn't get sick. Now I only wish there were more of these around!!
Over time, I noticed I was getting sick after eating here. The last time I went, I noticed they picked up the GF pizza to check the bottom... using the same spatula they use on all the other pizzas in the oven, defeating the purpose of the GF pizza being cooked on it own pan.
I've had celiac for 12 years and tasted a lot of GF pizza and this is definitely in the top half of taste. The thin crust has a great taste and doesnt taste like a normal frozen pizza that many places use. I thoroughly enjoyed it and would recommend to all. Fairly priced as well.
I eat here all the time with no problems. They ask you to specify if it’s a gluten allergy or preference and they put the GF crust on a silicone mat to cook separately. They even use separate utensils and sauce buckets. Love it for a quick meal.
This is a pizza "bar" type restaurant in which the pizzas are topped on the line and then cooked and brought to the table. The staff was not at all knowledgeable about GF beyond the fact that they had a GF crust. Could not answer questions such as which toppings were GF (particularly the meats which can frequently contain gluten). When we asked how they avoid cross contact with the toppings, the staff member did not understand what we were asking and explained their process for topping pizzas. When we looked over and observed the sauce ladle being used to smooth on the sauce for a regular pizza, we knew this was not the place for us.
Tasty pizza but watching it being prepared made the cross contamination risk pretty apparent. They try keeping the dough separate, but the sauce and toppings are all shared, so I wouldn't consider it worth the risk. Didn't feel great afterwards.
I agree with the other review, this may be my fav GF pizza in Jax! The ingredient choices are amazing, love the pesto sauce. The crust is crispy not floppy and greasy and they never skimp on my ingredients. The pizzas are done quickly every time we order and the online ordering is great!
Even though the pizza crust itself is gf all of the toppings are contaminated from unsafe handling. No one would get fresh toppings from the back or try to accommodate safe handling practices for someone celiac. Just told me not to eat here if I’m sensitive. I felt like they were uncaring and couldn’t be bothered to help.