AMAZING! THEEE BEST Fried Clams! Very knowledgeable, patient staff! I am celiac and sensitive, I feel it if there is cross contamination, NO ISSUES!! (and I had a 4 hour drive after we ate) they explained that everything but sweet potato fries and the clam cakes are GF. and that there could be CC. I will definitely go back when in the area, and will definitely try other menu items (but really, the clams are best I've ever had!)
I would give a zero if I could. I have eaten here many times safely but not tonight. It was Nima tested and failed. The girl at the counter admitted that they will add oil from the gluten fryer to the gluten free fryer. So clearly not gluten free at all. The lobster stew was Nima safe for no gluten.
Update as of 8/13/17: It has been a year and I couldn't wait for Bob's again. This time I definitely had contaminated food and felt awful. It had been such a good experience a year ago that I went back. I won't do that again. In Bob's defense, they were very open about the risk. I just really wish there were GF clams somewhere! I ate the GF clam strips, tartar sauce, and onion rings. The cashier told me they now fry all GF requests in the french fry oil, not with other gluten containing items. That being said, it's still not a GF kitchen. My order was on the same tray as the three other items I ordered but it was marked with a frilly toothpick. In the future I will ask for a separate tray. I did not react to the food, which is great because my family has been eating here for decades and I have missed their food so much!
I wish I could give them zero stars! This place is absolutely NOT celiac friendly. They are a clam hut, but they fry their clams etc in the same fryer as regular gluten filled items!! We stopped when we left the Kittery Trading Post, thinking we had to check for ourselves. We had read so many good reviews and your app says its celiac friendly... Hubby grabbed the GF "menu" and the first or second sentence does say that they have a combined fryer. I was willing to get a salad but hubby refused to order anything if I couldn't enjoy with him. We will make the trek to Portland for a delicious safe GF plate of fried clams!!
Be advised I was told they DO NOT have a dedicated fryer. (Not sure why it says they have one in the info above.) Everything apparently fried in same oil, which defeats the purpose of even having a GF batter for the clams. But I won't eat here since I'm Celiac. Gave 1 star because I heard from a gluten sensitive friend that the clams tasted good.
Great place. If you have celiac do not have anything deep fried. When ordering let them know you have celiac and need food preparers change their gloves before preparing your food. Also they must not toast or grill the gf bun.They have gf buns. I like the lobster roll.