Disappointed that they no longer choose to accommodate GF clients. The new management value $$$ over dietary accommodations.
— No gluten-free information on the menu
— Not Much/None
Noooooo, the new owners removed all the gluten-free items (and the dedicated gluten-free fryer) and now NOTHING is gluten-free. Downgrading from five stars to one.
— Not at all
— No gluten-free information on the menu
They stopped doing GF clams or anything! Heartbreaking. Boo, Bob’s, you broke our heart. Been coming for years but never again.
— No gluten-free information on the menu
Have been here a half dozen times over last 10 years on our NE trips; always high quality and great tasting gf fried clam strips. Unfortunately we didn't know it had been sold. Traveling 350 miles, we did check the website to make sure still in existence and still showing gf freied clams on their menu before leaving.
Very disappointed after reading menu sign board showing everything available as gf, and website showing same, being told they no longer serve anything gf except the lobster roll. Disappointed, we ordered the gf lobster rolls.
Today's experience nothing like years past. $32.95 for the hot buttered lobster roll, and. according to menu board supposed to come with fries and coleslaw. Was not even warm, no way hot, did not receive any coleslaw, and next to zero trace of butter. Roll and lobster both visibly smaller than previously. Just barely ok.
Order taker recommended we go across bridge to get gf fried clams. After we ate our rolls, we did go get an order to have for later. Dissapointed in new owners lack of responsibility / unwillingness to update the order boards and website - seems like deliberate deceit after so many months with no simple changes to be advertising what they can't deliver. Won't be back.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
Just wanted to say they no longer make fried gluten free. So if you’re looking for any fried seafood this is not your place
no more GF fried foods but thy do offer gf buns. Was disappointed but ordered lobster roll which was always good. ** it was disgusting ** $28.95 - not fresh, rubbery and tiny little pieces - would swear it was frozen and zapped in microwave. I have never sent food back or asked for a refund...but this truly was inedible. Took it back to the counter ad asked for a refund, ridiculous for almost $30. They did not seem surprised and refunded me right away. Suspect I was not the first person with an issue with their lobster roll The new owner is not getting off to a good start. Won't be going back.
— No gluten-free information on the menu
— Not Much/None
Not gluten free, no dedicated fryer, new owner told me they fry everything in the same fryer!!😡😡😡
— Not at all
— No gluten-free information on the menu
— Not Much/None
Just talk to the owner actually the new owner and says no longer anything gluten-free except buns because they’re all cooked in the same fryer
— Very
— No gluten-free information on the menu
— Not Much/None
— Poor
I would give a zero if I could. I have eaten here many times safely but not tonight. It was Nima tested and failed. The girl at the counter admitted that they will add oil from the gluten fryer to the gluten free fryer. So clearly not gluten free at all. The lobster stew was Nima safe for no gluten.
— Not at all
— Not Much
— Poor
Amazing lobster roll. They do have gluten free fried food BUT it’s all the same fryer. They say they gf on menu but not. The fries are also in the same fryer! Nothing fried is safe.
— Not very
— No gluten-free information on the menu
— Some
— Excellent
— Some
— Excellent
Stayed away from any fried foods (didn’t even see any info about making anything of the fried stuff gluten free that’s mentioned in other reviews). So I ordered a lobster roll on a gluten free bun and it came out on a regular bun. Would not recommend
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Below Average
I thought the gluten free fried clams were the BEST!
— Separate gluten-free menu
— Most/All
— Excellent
Drove an hour for the GF fried clams. Knew that there was no dedicated Gf fryer but thought it would most likely be fine. It was not. Immediate gluten reaction.
Delicious, but in no way actually gluten free.
— Not very
— Separate gluten-free menu
— Not Much
— Good
Not very good fried clams. The batter doesn’t stick to the clams. It’s a clam shack not a restaurant, really. No ambiance. I was very disappointed.
THEY DO NOT HAVE A DEDICATED GLUTEN FREE FRYER.
So anything that is fried is not Gluten Free.
Chowders are GF and they have GF rolls for Lobster Rolls and GF buns for burgers.
No
AMAZING! THEEE BEST Fried Clams! Very knowledgeable, patient staff! I am celiac and sensitive, I feel it if there is cross contamination, NO ISSUES!! (and I had a 4 hour drive after we ate) they explained that everything but sweet potato fries and the clam cakes are GF. and that there could be CC. I will definitely go back when in the area, and will definitely try other menu items (but really, the clams are best I've ever had!)
Yes
Staff was knowledgeable. Have gluten free buns. They have gf batter but not separate fryer so defeats the purpose if you have celiac. A few non fried options
Had gluten free onion rings, and buns as well as dedicated fried was in heaven!
Update as of 8/13/17: It has been a year and I couldn't wait for Bob's again. This time I definitely had contaminated food and felt awful. It had been such a good experience a year ago that I went back. I won't do that again. In Bob's defense, they were very open about the risk. I just really wish there were GF clams somewhere!
I ate the GF clam strips, tartar sauce, and onion rings. The cashier told me they now fry all GF requests in the french fry oil, not with other gluten containing items. That being said, it's still not a GF kitchen. My order was on the same tray as the three other items I ordered but it was marked with a frilly toothpick. In the future I will ask for a separate tray. I did not react to the food, which is great because my family has been eating here for decades and I have missed their food so much!
No
They cook all of their gf flour in the same fryers. Always crazy busy. Robert's Maine Grill is right down the road and is much more celiac friendly.
No
no dedicated fryer, gf flour only. not safe
No
NOT CELIAC FRIENDLY! They cook all their food in the same oil. And there is wheat flour flying all over that place.
The food was so good and gf, the services was friendly and I got the seafood basket with shrimp,scallops, clams and fish with a side of onion rings my Honey and I couldn't even finish it! Would go again for sure! Already planning it
I didn't see a sign anywhere saying that they have gluten free options, but if you ask they will do it. First time I've had fried clams and onion rings in over 2 years since....so good! Can't way to go back.
Love love love their GF clam chowdah!! They have days when they change their oil & so it's "fresh" & OK for celiacs. Just ask. They are very truthful.
Yes
I wish I could give them zero stars! This place is absolutely NOT celiac friendly. They are a clam hut, but they fry their clams etc in the same fryer as regular gluten filled items!! We stopped when we left the Kittery Trading Post, thinking we had to check for ourselves. We had read so many good reviews and your app says its celiac friendly... Hubby grabbed the GF "menu" and the first or second sentence does say that they have a combined fryer. I was willing to get a salad but hubby refused to order anything if I couldn't enjoy with him. We will make the trek to Portland for a delicious safe GF plate of fried clams!!
Super gluten free friendly! Fried clams are so yummy!
Be advised I was told they DO NOT have a dedicated fryer. (Not sure why it says they have one in the info above.) Everything apparently fried in same oil, which defeats the purpose of even having a GF batter for the clams. But I won't eat here since I'm Celiac. Gave 1 star because I heard from a gluten sensitive friend that the clams tasted good.
No
The manager was great and honest with me about her concerns about the risk of cross contaminations and not being able to keep the foods gluten free...which is too bad because the food smelled and looked delicious...
The food is edible, if you like being disappointed...
No
Great place. If you have celiac do not have anything deep fried. When ordering let them know you have celiac and need food preparers change their gloves before preparing your food. Also they must not toast or grill the gf bun.They have gf buns. I like the lobster roll.
No
They are NOT gluten free! Manager said there is no dedicated oil and cross contamination of flour in the kitchen and in the air. Do not eat here if you are celiac.
No
Very accomodating. You must specify that you would like your good fried in the French fry frier or they simply use gf batter in the regular frier. Food itself was so-so and very overpriced for a road side stand.
Awesome staff! Ordering GF was super easy. When we picked up our food at the window, they let us know that the tarter sauce wasn't gluten free. Looking forward to our next visit!!
I had the GF fried clam strips and they were delicious! A note of warning- they use their "freshest" oil, so it is not guaranteed to not be cross-contaminated. I had no issues with it.
Any seafood can be fried with gf flour. They also have rolls and bread. All is delicious!