I like their GF menu, it has both appetizers and desserts. The service was good. They are usually super busy. I’ve eaten there multiple times and haven’t gotten sick.
My wife and I dined at this restaurant located at 4920 Thompson Parkway in Johnstown, CO last night - Ticket #0068, server Cody J. My wife has Celiac's disease and ordered from the gluten free menu. Cody was very attentive and knowledgeable about gluten free allergies and we placed our order. When the order came, there was couscous on her plate instead of the vegetable that we were expecting. We let the server know (not Cody) and asked for the meal to be replaced because of my wife's allergic reaction to eating anything with wheat. The server came back within two minutes and we asked if she just re-plated it, she said she did. Cody came by and apologized and said the had written gluten free in all caps on the ticket and they still messed it up. My wife was not only leery of the related dish, but did not feel comfortable eating the meal because of the cook's lax behavior of a customer's allergy. She sent the dish back and ate nothing. At no time did the manager come to see if there was something he/she could do to. We are very disappointed in this location, the last meal we had there was nearly a year ago and had cold soup. My hope is they do a better job of training their team to look after allergy issues with their guests. They could make someone ill, or worse.
Awesome service, great menu and fantastic food. They will work with you on substitutions and let you know clearly your options. The fish here is always scrumptious. Try the Chilean sea bass.
I went here for my anniversary this past weekend. The food was excellent. In addition to being gluten free, I also can't have eggs & dairy and they were able to accommodate me. I had the Atlantic salmon w/chimichurri sauce, jasmine rice, and the vegetable medley. Yum!
As noted, they know what they are doing here. How annoying is it when you order gluten free, say it 10 times, and then they stick the bread right in front of you? That won't happen here. The waiter made a comment to my guest, asking if she would have bread, noting that I couldn't have it. That is rare in waitstaff. By the way, the watermelon martini was amazing...I had the scallops and shrimp with the mashed potato and spinach side. Everything was delightful!
Separate GF menu with plenty of tasty options. Waitress patiently went back to kitchen twice to check that the ingredients on Today’s Specials list were okay, too. Didn’t tell us about kitchen precautions (party of 11 and I forgot to ask in the hubbub). The chef/manager did not deliver the food personally. Only problem was server’s jacket was absolutely filthy and she was carrying clean plates held against her front. Grossed us out and now that I think of it, may well have had gluten on it.
I have eaten at Bonefish Grille for years. We go to this location at least once a month for the last 2 years and I've never ever gotten sick. They always listen to me and treat me very well here. Food is always delicious too!
They have a delicious gluten free menu. The staff was very accommodating. I explained that I have celiac, and asked questions about how the food was prepared. They said they are careful. There is a disclaimer on the menu saying they can’t guarantee no gluten, but the staff was reassuring.
Food was great and they have a gf menu but when I ordered the Cobb salad it came out with croutons mixed in. I pulled the tails off the shrimp before I noticed the croutons. They took the salad to redo it but when they brought it back they obviously put the shrimp back on from the first salad because there were no tails on them.
We would eat here every week if it weren’t for how high the bill ends up being because the drinks are so delicious and it’s easy to drink several. They have a separate gluten free menu so be sure to ask for it and the regular menu so you can see prices. Long waits on the weekends if you don’t have a reservation. Be sure you like the table - we refuse to be seated in the middle and prefer the tables along the perimeter. The tables in the middle feel crowded and lack the ambiance. My favorite is the trout with mango salsa.
I came back and was surprised at the attitude of the waitress. She acted very annoyed and said there is nothing for me to eat here. My family and I were all very confused as I had ate here before and they really tried their best to help make my meal safe
Food is delicious!!! Tons of regular menu items are naturally GF. Separate GF menu makes it easy to identify. Ate there twice in one week!! My 5-year-old Celiac liked the chicken and rice offbthe kids' menu the first time. And the second time she tried the Dynamite Shrimp from the adults' menu (a bit spicy for her, but delicious). Great choices for GF dessert (creme brulee and flourless brownies). Staff seemed very knowledgeable but double-checked whenever we expressed concern. All the non-Celiacs loved our meals!! Service was slow and inconsistent but excusable.
Dined here several times and ordered from the gluten free menu with no issues. (In other words, I never got glutened here) Food is reliably good. Waitstaff and manager usually very reassuring about keeping my meal gluten free. Last time I was there the waiter said he had recently completed gluten free training and was happy I was there so he could put his training to use. Very nice to hear and he did a good job!
I have celiac. This place is risky. Some staff are not knowledgeable. Glasses are dirty sometimes. 1 incident of contamination over a 6 month period, visiting every 1-2 weeks. Getting a good waiter and only eating at their table is why I stuck around. Food tastes GOOD. If you don’t have celiac, I absolutely recommend.
we almost didn't stop here bc of the two older reviews but glad we did so I'm adding my safe and delicious experience. our server (and i emphasized that i wasn't just on a 'diet') was very knowledgeable about cc and immediately alerted the cook line about my food. the manager came out while we were eating to be sure everything was to my liking. i would be confident earring here again. delicious!
I️ told my server I had celiac disease, was ordering a salad from the gluten free menu, and specifically stated the gluten-containing item that needed to be left off of my salad. My salad came with the item that contained gluten, and I️ didn’t notice until several bites in. The server was very apologetic, and had my salad remade. It was very good after the initial salad experience.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
10 am - 9 pm