Boston Pizza

2 ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Pasta, Pizza, Wings

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

650-2339 BC-97
Kelowna, BC V1X 4H9, Canada

Most Recent Reviews


Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I went for lunch this afternoon after trying a gf pizza at the Penticton location and enjoying it. They don't have a specific gluten free menu, however their regular menu has a blue G next to "gluten aware" items. For instance, wings, because they are baked instead of fried (there is no dedicated fryer). The options are a little limited but they make the effort which is nice. The server was very attentive to all of my questions (because im recently diagnosed in the last 6 months so im terrified of getting glutoned). After googling the buns they use I felt good in ordering a burger. The server informs me that the patties go into the same oven that pizzas go into so I asked if there was any way of just cooking it in a frying pan. She went to check and the manager came out to assist instead. She explained their cooking practices with celiac orders. They wash their hands and surfaces and take every precaution, however that they could never say with absolute certainty that after their best efforts that there wouldnt be contamination. I decided that after having had a gf pizza at another location before that would have been in the same oven as non gluten free, that it would probably be ok. So i took the risk. Both the server and the manager were absolutely lovely and didnt make me feel like a burden at all (which i always feel like being new to it all. I would just rather be safe than sorry). I also got a ceasar salad because i couldnt have fries. I was very impressed with the meal when it came out. The burger was of course a little smaller than usual due to the small gf bun.. which we're all used to the tiny breads we have to buy.. but overall it all tasted great and i'm feeling pretty good after. So i would definitely recommend boston pizza, especially this location because of just how friendly and respectfully they approached everything. The only reason i didnt give 5 stars is because i wish there were more options on the menu that dont require the use of the oven. Unless they had a gluten free oven, and of course, a dedicated fryer would be nice!

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Gluten-Free Menu
  • Pasta
  • Pizza
  • Wings

Categories

  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Add a photo

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Boston Pizza is one of the only national chains that offers gluten free items in each category for example sandwich, burger, pasta, pizza and dessert. They don't offer a seperate deep fryer so don't eat the fries and I suspect they cook the gluten free pasta in the same water as the rest so we avoid. That being said it has been a option to eat at in any city we travel to.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Always my go-to when ordering out. I’ve never had any issues when marking my order with my allergy. I would stick to their gluten-wise menu. Love the chicken club and oven-roasted wings!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always my go-to when ordering out. I’ve never had any issues when marking my order with my allergy. I would stick to their gluten-wise menu. Love the chicken club and oven-roasted wings!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Waitress was super friendly and knew how to alter items to make gluten free. Lots of options and didn’t react to anything which was great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


Ordered a chicken burger with GF bun and side green salad. Menu has "gluten wise" items marked on it and the server seemed reasonably knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info