My husband called ahead and spoke to a greeter who did not know what gluten free meant. He asked to be transferred to a manager who shared they had gluten free options but cannot control what happens in the factory. Otherwise, she said their food was "celiac safe" because they can control how they handle the food in the kitchen. We eat food with labels that have 0 gluten ingredients but is not label "gluten free" so we were OK with that explanation because it is usually safe to eat.We arrived at the restaurant and ordered food. The manager came out to warn my husband that his sauces have the "may contain wheat" warning. This is different than what was said on the phone call: this is a risk for cross contamination and IS NOT celiac friendly. What is the point of their "GlutenWise" pizza menu if we are supposed to eat plain GF bread? When we shared that we spoke to a manager, he said that was impossible because he was the manager. Thus: 1) someone impersonated a manager and 2) lied about their food. We did not stay.
No
Boston Pizza is one of the only national chains that offers gluten free items in each category for example sandwich, burger, pasta, pizza and dessert. They don't offer a seperate deep fryer so don't eat the fries and I suspect they cook the gluten free pasta in the same water as the rest so we avoid. That being said it has been a option to eat at in any city we travel to.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
Always my go-to when ordering out. I’ve never had any issues when marking my order with my allergy. I would stick to their gluten-wise menu. Love the chicken club and oven-roasted wings!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Always my go-to when ordering out. I’ve never had any issues when marking my order with my allergy. I would stick to their gluten-wise menu. Love the chicken club and oven-roasted wings!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Waitress was super friendly and knew how to alter items to make gluten free. Lots of options and didn’t react to anything which was great.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Ordered a chicken burger with GF bun and side green salad. Menu has "gluten wise" items marked on it and the server seemed reasonably knowledgeable.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent