Review of Buffalo Roadhouse Grill

1980 Niagara Falls Boulevard, Tonawanda, NY 14150

Overall Rating

Review


After I stated that I was a Celiac and ordered from the gluten free menu (and avoided fries due to a shared fryer), the waitress brought us all a bread basket with a plate for me and no explanation of the bread (it was gluten, but I could have easily assumed it was gluten free since she brought me a plate too). I asked her to take my bread plate away when she came back to check on us, and she said that many people are avoiding gluten but still eat the bread.

I think there is a total lack of training here. Don't put unknown bread in front of a celiac. Have some gluten free bread to serve. Train your freaking staff.

I won't be back for the gluten free menu, and I regret that we didn't leave. The waitress' clear lack of understanding should have been enough to get me out of there. My mistake. My friends were horrified as was I.

Celiac friendly?

No

Updated 9 years ago

Celiac