Review of Burrito Beach

I walked up, let them know I’m on a medical diet (no gluten, no dairy), and was rudely told there was nothing for me except plain chicken. This was a surprise, having seen positive reviews here and many apparently safe options on their menu. I asked about rice bowls and was told, “fine, plain chicken over rice, but nothing else—no beans, no vegetables; nothing.”

ORD is always busy, so I don’t think it was the morning rush. My strong impression was that they just didn’t want to deal with me or take any precautions for me, though I thanked them for being so careful and left. I suppose that refusing me any service at all is one way of being extra-cautious.

Smoothie place next door was fine. Thankfully I’m in the habit of bringing my own snacks when flying. All in all, my experience here in DEC 2023 was nothing like what other reviews had to say.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average