Review of Burtons Grill & Bar

I have absolutely loved and trusted Burtons Grill & Bar until my most recent experience with them. They usually go above and beyond in making sure the food is safe, even having a manager review the order before it is served; however, we ordered pick-up last night and the food had dairy even though the bag was clearly marked with a dairy and gluten allergy notice. After waiting 45 minutes after our scheduled pick up time, I ended up just giving my food to my partner because I could not eat what I was given (I was scared that it may have gluten too since they missed the dairy piece). Just a heads up to those with celiac and other allergies to be careful when ordering pickup. I’m sad because this was one of the only places I felt safe eating!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for lunch
• Offers delivery
• Offers online ordering
• Offers outdoor seating