Ordered a burger with a gluten free bun and told them it was for a food allergy. They serviced it with a regular bun. Asked them to remake it, and it looked like they were just going to swap the buns. We saw them about to do that and let them know it needed to be completely remade, which they then did.
They were also not very cooperative with a different food allergy we had in the group.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
Hi Henry, we're sorry to hear about your negative experience with us. Customer satisfaction is our top priority, and we deeply regret that we fell short during your visit. Your feedback is invaluable to us, as it helps us identify areas for improvement. We would like to make this right and ensure your next visit exceeds your expectations. Please contact us at [email protected] so we can discuss your concerns in more detail. We hope to have another opportunity to regain your trust.
This place was so good I got a brisket bowl with mash potatoes and veggies. The veggie were perfectly filled! The sweet potato fries were to die for. The girl at the front was also gluten free and very knowledgeable. If I lived closer I would be going here a lot!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hi Mimigirl, thank you for taking time out of your day to leave us a review. We work hard to provide an excellent all-around guest experience and I'm glad to hear we hit the mark here. We hope to see you again soon!
Lots of gf items! Very delicious too. I've eaten here 2 times now without issue.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hi Julie, thank you so much for taking some time to leave us a review. We’re glad our team’s hard work is paying off. We hope you stop by to see us again soon!
We take great care in making sure possible cross contamination is kept to a bare minimum. Our bread is toasted on a separate toaster and our fryer is dedicate to gluten free items only, We make our own hamburger buns and rolls for our sandwiches.
We serve amazing sandwiches & hamburgers with the some of the best gluten free fries you will ever experience. Almost all of our menu items are gluten free except for our mac & cheese, our empanadas and a few other select items. Everything is clearly marked on the menu if it is available gluten free.
Great selection of gluten-free options just be sure to mention gluten-free so they don’t throw anything on there like bread. The kids chicken fingers are really good, make sure to order extra Dipping sauce. Note: every order takes about 20-30 minutes.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hello Homerdonut, thank you so much for your review! We always enjoy receiving feedback on how we’re doing. It makes our day knowing our hard work is appreciated by our amazing guests. We look forward to your next visit!
My BF has celiac and the menu was well marked but when his food came out there was a large piece of regular bread on the plate. They took it back but didn’t even apologize. We left. Should’ve known better when the cashier did not seem too knowledgeable about GF.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Poor
Hi Leeann! We're sorry to hear about your negative experience with us. Customer satisfaction is our top priority, and we deeply regret that we fell short during your visit. Your feedback is invaluable to us, as it helps us identify areas for improvement. We hope to have another opportunity to serve you better in the future.
Great gluten free options and affordable
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
We order from Bushfire almost every week! The only thing keeping me from giving 5 stars is that they run out of gluten free buns a lot of the time during their busy hours. Before ordering gluten free buns, make sure you call the restaurant to make sure they have them. Other than that, my family has never gotten sick from Bushfire! :)
Yes
Yes
Yes
Not celiac safe. My nima found gluten in daughter’s veggie bowl after telling them she’s celiac and to be sure to change gloves. Had them remake it and it tested fine second time but won’t be back.
No
We love their food I’ve never been sick from Bushfire kitchen but —-heads up the food is ALWAYS room temp/warm which is sometimes a bummer when expecting a cozy hot meal ... Nevertheless the food is good... 🙃
just had the most unbelievable experience at Bushfire Grill on Friday. I am celiac, and for those of you that are celiac you will appreciate the pain I am now experiencing. They served me regular bread. Even though I ordered gluten free and asked the waiter TWICE when he brought it are you sure this is gluten free? When I got the bread I took at bite, asked my husband... are you sure gf?? He said the waiter said it was fine, I took another bite. Then the cashier came over and said, oops not gluten free and that it was my fault for not telling them I was celiac..... even though I asked 3 TIMES. I'm on my 3rd day in bed with severe pain, my autoimmune system has gone crazy and I can't even eat broth. Everything hurts. Never once did they offer to comp my bill. If you are going to specialize in gluten free you had better get it right. If you have celiac avoid this place like the plague!!!
No
Pick up orders for ua. Great food. Knowledgeable and courteous staff. Delicious healthy food.
I specified that I had substantial allergies in my order, and I ordered 5 meals of the same item for guests at a wedding. there was a spaghetti noodle in the sauce which made all meals contaminated. They apologized and refunded the order, and gave credit to give them another chance, however didn’t change the fact that I and my guests got sick from eating their food. They said they take gluten free very seriously and I trusted them because of that fact, and due to all the previous positive reviews. They stated that it was concerning to them that the cross contamination had occurred because they do take it so seriously and said they were going to retrain all kitchen workers on gluten free procedures....
So many options, including sweet potato fries! And the menu and website are clearly marked. Also, delivery option. It is now our go-to for take-out.
Yes
So yummy! And so many GF options including gf buns and cookies! Also heathy foods though- don’t worry! I love the mixed bowls and only wish they were on grub hub or door dash so I could enjoy more often! Also my husband is not gf and he loves the food so it’s a good place for everyone! Not just indulgent for those of us who are gf. ;)
Yes
This place is delicious and so healthy! Well worth the price for such amazing food. I haven’t gotten sick here because the staff is knowledgable of how to handle Celiacs.
Yes
Good food, good service, well marked menu with gf items. Ordered the braised beef bowl - so yummy. Hubby got a burger and sweet potato fries.
Yes
I'm a newly diagnosed celiac and still trying to navigate the whole thing. Staff here was friendly and polite. They knew which items had gluten (buns, bread, mac and cheese) and which didn't (everything else!) They don't fry anything with gluten, so the French fries are safe. I had the curry chicken bowl with veggies, but noticed the veggies were in a bowl in the kitchen next to the mac and cheese, so I asked them to give me some fresh veggies and they had no problem doing it. All of the staff were polite and helpful and our server confirmed that my veggies were prepared fresh on a clean cutting board. I will definitely come back whenever I'm in town or traveling to San Diego from the desert.
Yes
Only problem is the size of the restaurant. Love the food, the menu is eclectic. Always something new to try whether salads-delicious, sandwiches, burgers, amazing bowls and plates from lamb to salmon to vegetarian. gF is a full menu.
Went here for lunch. Almost everything on the menu is gluten free, including their sauces and salad dressings. They have a dedicated fryer for french fries so I was able to indulge in their delicious sweet potato fries with my chicken sandwich! Highly recommended
Yes
Fresh, lots of options and nearly everything GF. The sweet potato fries are worth a long drive. House-made GF buns. Several items served "cafeteria style", but well-trained staff and very little gluten-based options meant I didn't get sick. I'll be back.
Yes
Best place in town for gluten free. Their gf buns are actually tasty, but they have so many gf options you don't even need the buns. The grilled veggies and the roasted squash are amazing.
Great food and the staff was very knowledgeable and helpful with both gluten and dairy allergies. Mixed green salad and the bowl were really good
Yes
Yes
The name has changed to bushfire kitchen. Delicious food and wine!! The servers and kitchen staff understand gluten free needs and will answer any questions you have. The food was filling and delicious! This is a must try!
Yes
I tried this place when they first opened and I didn't think it was safe since it was all open buffet style and staff wasn't sure about cross contamination. Since then my friend recommended it so I tried it. They said everything is now gf except the bread and Mac and cheese. I had a chicken bowl free with range chicken it had an amazing green pesto type sauce on side. We also a side of sweet potato fries cooked in a dedicated fryer. I didn't get sick and will try it again.
The food is really good. most of the food is gluten free, but they serve it with bread. be careful to make an allergy clear. I watch them prepare my order bc they accidentally put bread in my take out box once. If you are sensitive I would stay away from the dishes that are spooned onto bread for sandwiches.
Gluten free and dairy free accommodating. Everything tastes great! The staff is wonderful too.
Yes
Great selection of choices! My whole family (even the non-gluten free) enjoyed the options. Delicious Kale Coleslaw!
Great place for those with gluten free needs. Everything that is gf is clearly id'ed. Even the burgers can come with a gf bun on request. We'll be back!
I am hyper sensitive! And even though it's open I have never gotten sick! I eat here often. Except for the Mac and cheese and focaccia bread. Everything else is gf. My favourite Vy's curried lamb and the beet and quinoa salad.
Enjoyed the quinoa/kale salad and sweet potato fries. Cross-contamination seems possible because of the small kitchen but didn't have a problem.
Yes
I think this is the best glutten friendly resturant around the area . If they open one in Menifee I might eat there every day.
Yes
I go there all the time, the staff is great they also take carful steps when deal with my meal. The chicken already comes gluten free then you pick your sauce and sides. On the menu the have what sauces and dudes are gluten free. Just do not ask for bread that comes the meal.
I am newly diagnosed with symptomatic celiac. I was nervous staff know I had a severe gluten allergy (celiac). But staff seemed very knowledgeable & accommodating. They have dedicated fryer, and explained how food was handled. I got the bowl with Thai Chicken Curry, Mashed Potaes & Brussel Sprouts. Felt great afterwards. No issues, and would recommend.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hi CENN! Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had a great dining experience at our restaurant. Your support is greatly appreciated, and we look forward to serving you again soon.
burgers r DELICIOUS, but not dedicated GF facility so just be careful with the fries if you are celiac
— Somewhat
— Most/All
— Excellent
Hi Madison! Thank you for choosing our restaurant and for sharing your positive experience with us! We value your feedback and look forward to serving you again in the future. Your satisfaction is our utmost priority.
Wonderful experience and food. I had the chicken teriyaki bowl and a side of fries! I love when I can enjoy an order of fries at a restaurant! My family loved their food as well. I would recommend this place and would certainly return!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hi Casey128, thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had a great dining experience at our restaurant. Your support is greatly appreciated, and we look forward to serving you again soon.
We eat at this location a couple times a month and love the Happy Hour menu. The chicken tenders and parmesan fries are my go to and I never have a problem with cross contamination (and I am extremely sensitive). I did try something new the other day (steak chimichurri sandwich) and it was delicious. Only downfall was the gluten free bun crumbles/breaks apart very easily so I ended up eating it as an opened face sandwich.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hello Christy Thank you so much for your review! We always appreciate receiving feedback on how we’re doing. Your satisfaction is important to us and we'll forward it to our team. We look forward to your next visit!
My daughter and I are both gluten free and we loved this restaurant! She is 11 and got chicken strips for the first time in years! The food was delicious and almost everything on the menu is gluten free! I would highly recommend!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Hi Ashley! Thank you for the fantastic review! Our dedicated chefs pour their hearts into crafting top-quality, delicious dishes, and we're thrilled to hear that they exceeded your expectations. We can't wait to welcome you back for another delightful dining experience in the near future!