Cactus Club Cafe

Went for a friend’s birthday celebration and was expecting nothing safe. Was surprised and happy to hear that they take food allergies and Celiac disease very seriously. Have a separate prep area, food delivered by a manager.

Server asked if I was ok with “May Contains” or cross contact. I told her no and she said she had to look up all the ingredients in what I ordered. She pulled up a spreadsheet and checked every ingredient individually and noted what I could not have. Made suggestions for substitutions and put in my order with a Gluten Allergy/ Celiac flag. She was very knowledgeable about the restaurants protocols and assured me she understood the importance of communicating my needs to the kitchen.

After my order was placed a manager came by to reassure me.

My meal was great and I had no issues afterwards.

I ordered the Med Bowl with Chicken and Falafel cooked I the dedicated fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Good with other allergies
• Reservations recommended

i ordered a steak and they cooked it separately for me in a pan, versus their usual method (fryer i believe). it was very delicious. i did not have symptoms after but i did feel very full haha. the waitress was good about reminding the kitchen a few times to be careful with everything coming to our table. also there was a separate gluten-friendly menu so i ordered off of that, noting that i was celiac so i requested they do their very best to not cross contaminate

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve ate at this location a number of times, ordering the med bowl three times. Each time the server let me know they had a new separate dedicated fryer, it’s been safe for 2/3 times (I’m a later in life diagnosis and currently extremely sensitive)! Not the biggest GF menu, but appreciate the efforts.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A great spot for gluten free food. Since they’re a chain, you can easily find allergen information. This location is big and spacious as well! They have a good understanding of gluten “allergies.” My favourite dishes are the hot chicken and pickles (made in a separate fryer) and the zen sushi rolls.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

The menu is very clearly marked for gluten free options and the food was AMAZING

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Really great staff, went and checked all the ingredients of the tofu bowl, there was a may contain on one sauce, I risked it because it seemed really unlikely to be an issue but could have gotten something else and it was reassuring that they'd tell me. Separate fryer!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good vegetarian options

They were so good with my little girl and had a separate fryer. She was so excited to have a cheeseburger with a bun she can eat and it was delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good