Cantina Louie

2 ratings
$$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Cocktails, Tacos
Safety Rating
2 ratings

As rated by the community

9726 Touchton Rd #105
Jacksonville, FL 32246

Most Recent Reviews


Overall Rating

Review


We've eaten here many times because they've always been willing to accommodate my wife's food allergies. The manager decided (not out of necessity, just because he didn't want to) not to accommodate our request for a gluten free tortilla. We offered to pay extra. The restaurant was not busy. They have the tortillas. He just outright refused to accommodate a customer's disability.

Our server was delightful and I hope she gets a better manager soon!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Only GF items are their tortilla chips (dedicated fryer) guac and cheese dip Everything else cooked on the same grill...including flour tortillas. Our waiter was fabulous to check and let me know what was safe to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Cocktails
  • Tacos

Categories

  • Dairy-Free Friendly
  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Takeout
  • Vegan Friendly

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Reviews of this Chain

Celiac

Overall Rating

Review


Food was safe but I must have been spoiled by by the amazing place we frequent in our town because I found the food to be extremely bland. Chips were stale, guacamole was decent, shredded chicken street tacos were all tortillas and little filling. They were actually so bland I only ate 1 1/2. It's hard to find safe places so if we were local we'd try again but we are only in town for the weekend so our one and only visit was really disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


They no longer have a dedicated frier (waitress said that the oil they use now is not safe), so be aware of that and ask everytime. The lack of a safe frier does cut down what is safe for those with celiac disease. Other than that, good food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


This will be my go to place to eat when I am craving Mexican food! Manager & servers are extremely knowledgeable about gluten free & Celiac issues. Dedicated fryer, eat all the chips & salsa you want! I got the chicken fajitas with corn tortillas and it was delicious. I am a Celiac & extremely sensitive, did not get sick one bit!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Safe chips, queso and guac is the real reason to go. Entrees were totally safe and separate this is more of a quantity over quality place. Fun ambience and was affordable and the staff was great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I don’t as told that they could not make sure my food was safe for me to eat. Don’t trust this place if you have celiac disease!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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