Manager, Jake, came to our table and introduced himself when our server told him 2 ppl in our party were GF so he could go over the menu. Chose to order off menu instead of buffet, just personal preference. Crab legs, grilled shrimp and baked potato, all very good, no issues.
The "gluten free" food is on shared bars with gluten food. it was difficult to find the gluten. free options. I ended up walking around with their website pulled up on my phone. my husband had an issue with some of the food. It didn't sit well, and caused him to get sick while we were there. We attempted to handle things privately. Because we didn't make a scene, the manager, possibly owner, refused to believe that it was their food. He questioned the timing of my husband getting sick and accused him of claiming to be sick to get a lower bill. My husband was in the bathroom vomiting when the bill came. The man pulled our receipt to figure out how long we had been there. Then told us we were there way too long and accused my husband of just over eating. My husband had one plate of food. Honestly, the man was rude. My husband just wanted to let the guy know that something made him sick, then pay our bill, so we could leave. This manager decided to escalate things with a semi raised voice, until he was shown a picture of my husbands vomit in their bathroom. The guy seriously wouldn't drop it. he even tried to say my husband was lying because we didn't make a scene. Then he, the manager, turned around and made a scene. The manager kept cutting my husband off and telling him that he goes to the pier every morning to get fresh sea food. That's great and all, but my husband doesn't eat sea food. He was eating the prime rib, vegetables, Mac and cheese, and BBQ. He ended up discounting my husbands meal, but the man was rude and actually scared me. Why wouldn't a manager want to know that their food made a customer sick? I don't understand.
Decided to go based on the reviews. When I asked for a menu I was told the buffet was my only option. There was no possibility if a chef for clarification. My waitress actually recommended the macaroni and cheese for my GF granddaughter. While the crab legs were delicious, I felt like I was taking my life in my hands with everything else. Not worth the risk!
I told our waiter that we had someone on a gluten free diet in our party, and he immediately offered to bring a chef out to talk to us. The chef walked us through the whole buffet and let us know which options were safe to eat. He was extremely knowledgeable and helpful. He also checked on us several times to make sure all of our questions were answered. This was by far the best experience we have had since going gluten free.
I was terrified when I walked in and discovered this was an enormous buffet restaurant, but the waiter was extremely helpful. He was woofing to walk me through the buffet or have a chef do so, to explain what I could eat. I decided to play it safe and ordered crab legs from the menu. Great service and decent grub.
The waitress & the chef were very helpful with the menu & went out of their way to accommodate my gluten free dinner !!!
Very, very knowledgeable about celiac disease. We informed our waitress when we arrived that someone in our party had celiac. The manager came over and took this person around the entire buffet to let her know which food she can eat. On top of walking her around, he also went to the back and prepared her other food to make it gluten friendly. They have gluten free tools, desserts, etc. This was the best and most knowledgeable restaurant we have been to. Highly recommend to anyone with celiac.
very knowledgeable and felt safe eating what was pointed out as being gluten free. however, I felt it was over priced for what I could get and the quality of food wasn't anything special. even my husband, who can eat gluten felt the food wasn't worth the price.
I have never been more impressed with the knowledge and attentiveness of a restaurant, then I was with Captain George's. The manager walked me through the buffet lines instructing me what I could eat and what to stay away from. As he was explain the items to me, he would ask me if I wanted this or that....Because he was going to make what I wanted in the kitchen. The food was wonderful, not to mention it was all you could eat crab legs. I was even able to get dessert and bread! It truly was a blessing. I will definitely seek out this family owned restaurant in their 4 various locations.
When I mentioned to my server that I had celiac she went and got one of the cooks who asked if I would like a meal prepared separately in the back so I knew nothing had touched it. He was very accommodating and let me chose what ever I would like.
My family visited Wilmington, NC and we were told we just had to make the drive to Captain George's in Myrtle Beach, SC. It was a 1 1/2 drive for us and having a teenage son who has celiac, we checked the website first. To our pleasant surprise, they had information on the front page, regarding their gluten-free options! So, off we went! Upon arrival, we got seated and as suggested, we asked our server if we could speak with the manager regarding our son and his dietary needs. Josh, the manager, came to our table, spoke with our son and took him on a tour of the buffets to show him what he could and couldn't eat. After his trip through the buffet line, he sat down and within a short time, Josh brought out a HUGE piece of prime rib, seasoned scallops AND gluten-free dinner rolls, just for our son!!! Needless to say, the kiddo was in heaven! He even got to have several desserts. Josh was incredibly kind, informative and checked on our table several times throughout our time there. What an awesome experience and the food was enjoyed by us ALL! When we make it back to Wilmington, we will definitely be making the 1 1/2 drive to see Josh at Captain George's again!
First time coming and loved my experience! We were sat in the more intimate Williamsburg room, which was very pretty. The servers were super nice and attentive, and one of the chefs, Monty, came out to walk me through what I could eat on the buffet since I can't have gluten.
The service was exceptionally they had a assistant manager come to our table and walk us through the buffet what I could eat and can't. There were a lot of choices but I don't really care for boiled fish, shrimp, scallops. But very knowledgeable wait staff.
First, I'm not one to leave a review , but our experience was stellar tonight at Captain George's. I have one child with peanut allergies and one with Celiac Disease. Josh, the manager, went far above and beyond any dining out experience we have ever had. He gave the kids a tour of the buffet showing which foods were safe for their individual allergies. My daughter decided to have salad and steak instead of the buffet and they were personally prepared by Josh himself. When I told him my son was having crab legs for the first time he gave a personal lesson. The food was delicious! And the experience was beyond 5 star. Eating out with allergies isn't always enjoyable, if you have to avoid gluten you can feel confident that the Myrtle Beach Captain George's is a fantastic choice!
9/4/2016. My wife and I decided to go to Captain George restaurant while in Myrtle Beach over the Labor Day weekend after a recommendation by one of my relatives. We both checked the gluten free app for menu choices. We both noticed a few people talked about how helpful the manager Mr. Craft was in helping them in their selection of food choices. Mr. Craft was unbelievable in his knowledge of people with a gluten sensitivity. He personally took the time to walk me through the food choices as he did with others on this app. The was great. Mr. Craft personally brought gluten free rolls, ribs, and cocktail sauce to our table for me. Mr. Craft, if you read this review, my wife and I would like to thank you and your staff for a great dinner. I didn't think I would be able to ever eat seafood at restaurant again, but you changed that for a evening. 5 stars for Mr. Craft.
If you love seafood, this is the place to come. However, if it's not your favorite, I'd skip it. The manager came and walked me around the buffet telling me what I could have and not have. However, the gluten items are placed directly next to the gluten free items, which made me a bit nervous. Other customers don't know not to use the same tongs/spoons or not to drop a gluten item into the gluten free. I'd like to see more of a separation of the items. Otherwise, it was good.
The food was amazing. Matt the Manager came out and walked me through everything I could eat. Also brought food from the kitchen to ensure that in case people might have cross contaminated by using same utensils on buffet. The gf dessert was great as well. They really understood Celiac and I had a great meal out!
My daughter and I have celiac disease and the manager, Josh Craft was very nice and helpful. He took us through the buffet and showed us which items were gluten free and which ones were not. the gluten free items were separated from the non gluten free items, so cross contamination was not an issue. He even prepared us our own gluten free cocktail sauce from the kitchen and gluten free cookies for dessert. this is the best gluten free dining experience I've ever had.
My mom and I have celiac disease and the manager Josh craft came over to our table and walked us through the buffet. He was very kind and took the time to point out everything we could and couldn't eat. He checked on us throughout the meal and he also made us food in the back that we couldn't have on the buffet with sauces. At the end of the meal he came over and recommended other celiac friendly restaurants during our stay here.
My son who is celiac hardly ever gets to eat out so this was a special treat because he is extremely sensitive to cross contamination. The manager was very helpful and brought out a special plate with fries, gf rolls and scallops sautéed in addition to the buffet items he showed us. Then he brought out gf cookies at the end of the meal with ice cream. The look on my son's face was priceless at all the food he could eat!
I am a celiac and can tolerate zero gluten, and have never felt safer eating at a restaurant. The staff was very knowledgable, and a manager walked me through the buffet to let me know which options were gluten free. There were so many choices! Food was great, and I did not get sick!
My husband has celiac disease and can't have ANY gluten. We don't cheat or risk it. We asked about GF items while being seated. Moments later a manager? named Matthew showed up at our table, walked my husband through the entire buffet and discussed the items. Then they made him anything he wanted as a special order so it wasn't contaminated. They served gf bread and cookies. Everyone was knowledgeable and helpful. My husband really enjoyed his meal!!
When I asked one if the workers who could tell me what is gluten/dairy free, she asked me to wait and brought over one of the managers, Josh. He was extremely knowledgeable and walked me through the entire buffet and explained what we could and couldn't have. He even offered to make a lot of items special for us. Everything was excellent and Josh was incredible, very passionate about guys work. Highly recommend this place!!!
As soon as I told our waitress I had celiac, she immediately went to go get the manager. The manager, Josh, then went and showed me around the buffet pointing out what was safe for me to eat. Not only was this incredibly assuring for me that what I was eating was gluten free,but Josh showed a knowledge of the condition and was extremely compassionate. Great service and would recommend to those with similar allergies/conditions!
We ate here last year on vacation and Josh, the manager, was AMAZING!! He walked through all the gluten free items on the buffet and had food prepared for me so I could enjoy the scallops and other seafood options. We will be vacationing again soon and plan to eat here at least once!!
I am a celiac. Joe, the Manager walked me through the buffet and clearly identified what I could and could not eat. There were plenty of choices! In addition he arranged to have a prime rib steak and a plate of sautéed shrimp and scallops made specially for me. Food was awesome. I over ate but did not get sick. Highly recommend!
amazing service! our server Joe showed me everything safe and unsafe on the buffet and even explained seasonings used! he also offered to make me anything else i wanted on the buffet that looked queationable or that could be easily adapted to be gf. he brought out warm gluten free bread and warm cookies for me to take with me or eat there! We had a wonderful dinner and for the first time ever I felt safe eating out! and at a buffet of all places!
We have a family of 5 and 3 of us have celiac so eating out is pretty difficult! We never do buffets because that is being super dangerous. However we decided to try Captain George's. AMAZING!!! Our waiter immediately went and got the manger who came out and pulled a chair up at our table to talk through the buffet. After making a list of the things that he was going to specially make in the back (bread, cookies, safe cocktail sauce, and a huge plate of scallops, shrimp, and tilapia), he took us on a tour of the buffet pointing what was safe and what to stay away from! Amazing service, very friendly and knowledgeable, and took his time to go through everything and answer questions. Definitely put this on your seafood dining list for Myrtle Beach!
Absolutely amazing! Best glutenfree seafood ever! The manager came out and sat down and explained everything to us! He then came and gave us a personal tour of the buffet and made us feel comfortable. I don't usually buffets but this was incredible. He brought us gf rolls, and amazing plate of gf shrimp, tilapia, scallops. when we were about ready to burst he brought hot snicker doodle cookies.
Exceeded my expectations! Server Debbie clued in immediately with my question about a dish. She alerted John L. who gave a tour of the buffet and had gluten free rolls delivered to my table. Warm rolls with butter! Wow! Then I enjoy the numerous suggested items from the buffet. Yum! Not only had we given up on patronizing another buffet in Myrtle Beach because of quality (husband isn't gluten free). I didn't need to fear a mistake and we both agreed everything was fresh, tasty and delightful. Debbie gave excellent service though we arrived near the end of the rush. Then Josh delivered warm, gooey chocolate chip cookies for my dessert! I got to enjoy dessert at a buffet! Yes, it exceeded both our expectations for quality, service and gluten free options. Thank you Debbie, John L. and Josh. Josh what a great effort and great team you have developed. We will be back.
We came here with high expectations, maybe we just got a poor waitress. We told her my wife was celiac, she said that usually the manager comes out to explain the gf options. Then she did not get him. We wanted to order from a menu. be aware that the buffet is $32, & if you want to order from a menu the very few entries are $26 and up. The message we got is they really want you to get the Buffett. We had not had in mind spending up towards &200. So we left cash for the drinks and left for hard rock across the street . Had a wonderful experience there (cost $50).
Best celiac friendly place ever. Josh gave us a personal tour of the buffet letting me know what I could and could not have. John had a special plate of shrimp and scallops made for me from the kitchen. He also had gluten free cookies and rolls brought out to the table for my daughter. My family and I will now make this a regular stop when we come to MB. The service was outstanding and the managers truly care.
Josh Kraft made out visit outstanding! He gave a gluten allergy tour and made sure everything my wife chose was gluten free. He went out of his way in this regard. Captain George's is by far the best buffet on the Grand Strand. We make it a regular stop when on vacation in Myrtle. Thanks again Josh! Your efforts were appreciated!
I could not find a better place that would cater to all my needs beside Celiac I'm also allergic to Casein witch makes it even harder for me to eat out. Josh one of the manager was introduced to me by our waitress Ruby. They have made my family dining experience a memorable one. Josh walked me trough the entire buffet area and basically went over every item available for me and my wife and for my son who's also allergic to nuts, he offered to individually cook to order items of my choice. He even brought us gluten free Udi's dinner rolls and non dairy spread. I highly recommend Captain George's to anyone with allergies. Definitely coming back here.
My best experience eating out with Celiac Disease! One of the managers Josh came to my table and explained what I could eat from the buffet and showed me a menu as well. We walked around the buffet area and he pointed out what I could eat. Anything that is GF on the buffet could be made in the back to avoid cross contamination. Josh even gave me Udi's dinner rolls and snickerdoodle cookies. Great food and amazing service. Captain George's is the place to go for gluten free dining on the grand strand.
This place was excellent at handling my allergy! The manager, John, was very knowledgable about gluten allergies and even walked me up and down the buffet showing me what foods I could and couldn't eat. He even brought me some items from the kitchen prepared gluten free when I couldn't have them off the buffet. They even had Udi's brand rolls and cookies for me! I am newly diagnosed, but this is the best experience I've had so far!
excellent!!!! the manager John walked me thru the buffet and explained everything, brought me food from the kitchen, and even GF rolls and cookies, which were amazing!!!! I left full and with a happy belly. they were very knowledgeable there, would highly recommend
Excellent, fresh seafood. My son and I have a gluten allergy and the manager, John, was incredibly helpful. He walked the line with me and showed me everything that we could eat. He even special ordered a couple of items for us so they would be gluten-free. Great experience and food.
Upon arrival our waitress got a manager, John, who took us on a tour of the buffet. He was very knowledgeable, and even offered to bring things from the kitchen so they would be gluten free. My 8 year old and I found a ton of food to eat and they even gave us GF rolls and cookies for our table. Highly recommend!
This was my first buffet in over ten years. As a celiac I have seldom felt so safe in any restaurant! The staff understood my needs and the manager came out and walked with me discussing my options. For some questionable items like the prime rib he made special steak without the seasoning. There were many choices I could have and the atmosphere was amazing.
Wonderful experience! Special thanks to the manager for walking me through the buffet and bringing me cookies for dessert!
I came to myrtle beach for a vacation and couldn't wait to have seafood. this restaurant was amazing and so accommodating to celiac and gluten allergies. I had the manager named John help me and he was great! he walked me through the buffet and explained everything and brought me freshly made condiments which were gluten free.
Amazing experience! Our server Zac was very friendly and made sure to send the manager over to help with any questions I had about the food. The manager John, took me through each buffet and knew exactly what was gluten free and what to avoid. He went item by item. Lots of great food to choose from and they also brought udis rolls and a cookie to the table. Dinner was fantastic highly recommend!!!
This restaurant was awsome..ask for Josh, he will accommodate for just about any allergy or celiac disease issues..This was my first time eating at a buffet since diagnosed with celiac. I was hesitant but Josh made me feel very secure in my food choices..He walkes you through the buffet line showing you what is safe. He also did specialty items in the kitchen for me..Thank you to all the staff that helped and a big shout out to Josh....
We had the pleasure of meeting Manager Josh Kraft when we arrived at the restaurant. Josh allowed us to get seated and then came over and spent 15 minutes with my wife explaining all the options available to her and assisting in creating her own gluten free dinner. Josh was thorough, informative, and went well beyond what we expected from the manager. He truly cares about his customers and has a passion for those with diet sensitivities. Thank you again Josh, for all you did for us. We would be remiss without thanking Matt Vigari Jr. Matt seated us, listened to my wife's concerns, actually went into the kitchen to clean the grill, and then topped it off by cooking her meal. Matt also came back several times to check on us. Finally, we also would like to thank our server, Natalie H. for making our experience at Captain George's wonderful. Matt and Natalie are both college students with very bright futures ahead of them. We give this restaurant our strongest endorsement and plan on returning this fall.
My wife noticed all the great reviews for Capt George's, especially the assistance of the manager Josh Kraft in navigating the buffet. It was better than you are reading. Despite the crowds, Josh took his time with me, answered all ?'s, and offered to provide alternatives from the kitchen when possible. Several times throughout the night he stopped by our table to see if there was anything more he could do. I know many people with Celiac will not chance a buffet, I did with no issues and pleased that I did.
Captain George's was great! You can really get your money's worth. Josh Kraft is the manager and is very knowledge about celiac disease. He walked me through the buffet line and told me what I could have and what he could alter for me. Great place!