Review of Carrabba's

5425 University Pkwy, University Park, FL 34201

Overall Rating

Review


I typically give the benefit of the doubt but three chances are too much. I've eaten at 3 carrabbas in three different states and each messed up our order. 1st time they forgot a gf entree and put croutons only wife's gf salad. You can't just share when they forget the one thing you can eat. 2nd time croutons on salad and put shrimp instead of chicken in our entree (shell fish allergy in addition to celiac). Each time the receipt stated gf and no shrimp, but was still wrong. Last night we tried again using the gift cards we got from the first two mistakes. I clearly stated we needed gf and that we were using gift cards from mistakes with previous orders. My wife's order of gf Alfredo had regular Alfredo noodles. We thought it looked different and luckily my wife didn't eat any before we called and checked. Again they apologized and offered to remove the charge. That's all well and good, but my issue is with carrabbas apparent indifference to food allergies. If you advertise a gf menu, you have to be willing to provide safe meals. Carrabbas obviously has a very poor training program for food allergies and a lack of accountability by their management. Eat at your own peril, but we've given up.

Celiac friendly?

No

Updated 7 years ago

Celiac