Found a long gluten noodle mixed in with my gf pasta after I ate half. Not safe for celiac.
No
The staff seems knowledgeable about gluten allergies. Very helpful.
I’ve never had a problem with cross contamination at this location. Always mention that it is for a legitimate allergy.
Yes
Terrible experience despite gluten-free menu. Waitress joked about it as if it were no big deal. I was barely out the door when I realized that my meal had been cross contaminated. Manager offered me a free meal, but I requested that she retrain her staff. Will never go back.
This is a crutch in my GF diet! Cannot go wrong with Carrabbas!! We go here about once a week. Try their Chicken Bryan. Amazing!!
Sways fresh, delicious, and hot. Kudos to the manager. Even takeout is great! Never had a problem.
Very good gluten free pasta dishes
I typically give the benefit of the doubt but three chances are too much. I've eaten at 3 carrabbas in three different states and each messed up our order. 1st time they forgot a gf entree and put croutons only wife's gf salad. You can't just share when they forget the one thing you can eat. 2nd time croutons on salad and put shrimp instead of chicken in our entree (shell fish allergy in addition to celiac). Each time the receipt stated gf and no shrimp, but was still wrong. Last night we tried again using the gift cards we got from the first two mistakes. I clearly stated we needed gf and that we were using gift cards from mistakes with previous orders. My wife's order of gf Alfredo had regular Alfredo noodles. We thought it looked different and luckily my wife didn't eat any before we called and checked. Again they apologized and offered to remove the charge. That's all well and good, but my issue is with carrabbas apparent indifference to food allergies. If you advertise a gf menu, you have to be willing to provide safe meals. Carrabbas obviously has a very poor training program for food allergies and a lack of accountability by their management. Eat at your own peril, but we've given up.
No
Free delivery, tasted as good as in person visit!
— Separate gluten-free menu
— Some
— Excellent
We have celiacs and the food was amazing! They have really good gluten free pasta. We always ask for the salad to not be mixed and dressing on the side to make sure nothing gets contaminated. The chicken trio is my favorite!
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent
Eat there frequently, always had thoughtful servers that do a great job of acknowledging allergies. No instances of getting sick
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The manager of this Restaurant says his wife is celiac as well. So they are extremely careful! I did not get sick eating here
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent