Seemed knowledgeable, but... After letting my server know that I had Celiac and a dairy allergy, he acted as though he knew what to do. I had a very good GF pasta dish, but soon after I realized something was wrong. I'm sure it was cross contamination, but that doesn't help make me feel better. So for days. I'm swollen, have a migraine and the worst stomach pain you can imagine.
They do have there gluten free food clearly marked on menu. I was a little concerned cause I ordered a salad for an appetizer and said no croutons. It came with croutons. They exchanged it with no issues but that doesn't inspire alot of confidence. After eating my food I was okay. I would try this place again.
I ordered one of their newer dishes with GF pasta. I also had the GF soup option which was really good and a sweet tea. When my pasta came out, it looked delicious. I mixed it up and took a couple bites and realized it didn't taste right. it was then my waiter came running back saying that they mixed up the pasta and that wasn't GF pasta. They did remake my meal with the GF pasta but that's not going to fix the fact that I ingested some of the regular pasta noodles. They didn't discount my meal or anything for their mix up. Don't think I'm going to risk going back even though they claim to take food allergies/sensitivities seriously. Edit: 05/02/16 I put in a complaint to the Carrabba's website and the owner promptly called me. He's going to figure out where the mix up occurred and find a way to prevent this from occuring again. He's also going to refund my meal back onto my debt card. He's also invited me back to speak directly with him or his assistant about the issue, how to prevent it, and provide a safe meal.
Gluten free menu & understanding staff- food was delicious!
I came here 3 times, and was very pleased with the service, food, and gluten awareness. On my fourth visit I found a noodle on my plate after I had already eaten half of my food. The manager comped my meal, but as a celiac, it won't make up for the misery I expect tonight and the rest of the week. They claim to take food allergies "very seriously", but this experience leads me to believe otherwise. Again, great food, but maybe think twice if you are a true celiac or very sensitive.
dedicated gf menu and very knowledgeable staff
Not only was the waitress friendly and knowledgeable but the manager came over with a bag of their GF pasta to show me what was in it. He gave us the lowdown on their preparations for GF orders. We even bought a bag of the pasta they serve. Garofalos. Very good. Will definitely recommend and return.
The menu was clearly marked, our waitress was great and knew what gluten free meant, and when I had questions she double checked with the kitchen. Yum!!
The food is amazing!! Make sure you tell your server that you have to be GF and they will cater to those needs. There is a wide verity and selection of food that are GF. The staff is polite and well informed with the menu and Celiac/GF situations.
I have eaten here safely many times. Very safe for celiacs. Lots of gf options. One of my favorites.
I have been to this location multiple times and have never gotten sick, the pasta has been perfectly cooked, and everything has great flavor. GF options are clearly marked and servers have at least been familiar with “celiac.” They have all happily answered my questions, asked me further questions, and went to ask the kitchen if they were unsure.
Horrible! I ordered the gluten free pasta with Alfredo sauce and told the waitress that I had celiac disease and she completely understood and put the order in. She comes back with the meals and I start eating and then I look and there’s a spaghetti noodle in my pasta! This is unacceptable and should never happen. Will not be eating at this place again.
Don’t order pasta unless you are VERY sure that your waiter has informed the kitchen. Found pieces of regular pasta mixed in, super unfortunate as they do have “gluten free” menu items.
I was curious to try their gluten free pasta. I made sure to ask if the pasta was cooked in it'ss own water, which the server assured me it was. I ordered a pasta dish with a red pepper tomato sauce and Italian sausage. Unfortunately, I still have not found a restaurant that knows how to cook gluten free pasta and it was no different here. The sauce and everything tasted great but the pasta was tough and stuck together. Thinking undercooked. But, I did not got sick and it still tasted good. The Italian salad was great, too.
It was our 42nd wedding anniversary. Not only did we get a fantastic GF meal but the manager made up 2 complimentary desserts ... one for me and a chocolate one for my non celiac husband. Highly recommend this place for celiac friendly and just plain people friendly!
Knowledgeable staff and delicious GF pasta. Good proceedure, changing gloves, etc.
I would say this place is Celiac friendly. We went last night with my toddler who has celiac and we told our server, Jacob, about her allergy. He assured me the cooks would change their gloves. She had the kids spaghetti (subbed with the GF pasta option, no meatball of course) and she also had bites of my minestrone soup, chicken Marsala, and steamed broccoli (all GF options they have). She had zero reactions and thought the food was yummy :) It’s nice to have a safe place to eat while traveling.
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