Review of Carvel

Would not recommend. The staff had no allergen knowledge and when they finally got me a diagram that marked allergens, it had none of the flavors that were actually in the shop. I don't blame the staff but I do blame the management for not training them properly! I used to be able to easily look up ingredients of specific flavors on the Carvel website, but they've since changed it and I wasn't able to find anything. The only plus was that they happened to have one gluten free ice cream cake pre made in the store which had been prepped carefully. Great ice cream but it's a shame they can't cater to allergens very well :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good vegetarian options