Don’t go to this location during lunch rush if you are Celiac. While the menu is clear, the options are plentiful, and the staff is knowledgeable, when it gets busy they just shout at you and send you down an assembly line. In other build your own style restaurants (Chipotle etc) one person will take your order down the line to prevent cross contamination. I was lucky to hit the place right after a staff switch, so everyone has fresh gloves but there was no good way to ensure my food was safe. Other Cava experiences in less busy atmosphere make me still want to come back when it is not quite as busy.
Lots of choices - I didn’t feel like I was missing bread. 3 Stars for good food; they lose two for poor staff. This was our first time here and they were not very helpful with what was included with what option (ie, one lettuce? Three? Rice and lentils or just one?) It’s very loud (lots of hard surfaces and sound just bounces) so hard to ask questions and I just decided to order what I wanted and if there were extra charges for two kinds of lettuce, then oh well. I’d eat here again because the food was good.
Really delicious gf food and the menu is reply clear on what is gf. As to cross-contamination, a couple of hours after the meal and no sign of a reaction.
Great options, almost everything is with the exception of a few items and they know their stuff
Delish and great service - the menu easily told me what was GF
The waitress was knowledgeable and took extra steps to make sure that the food was GF. There weren't a lot of options and the servings are small so I left a bit hungry but the chicken that I got was good
— Not very
— Gluten-free items are marked on the main menu
— Not Much
When I told server I have celiac she immediately removed gloves, washed her hands, out on new gloves, retrieved my greens from an unopened container and personally put on all my toppings. Even though the only gluten item is the pita all it takes is touching pita and then greens. I was very impressed that she knew what to do even before I asked. Plus the food is fab!
Not safe. The salads are served with gloves that handle wheat. The spreads/dips have knives in them that are used to spread on pita. I ask the server to change gloves and serve me from a fresh bag of lettuce. I no longer get the dips (eg hummus) due to the cross-contamination. Despite these precautions, my dishes have tested positive for gluten (Nima sensor) on my last 3 visits. I give up.
The staff was very helpful and cautious. They changed their gloves immediately upon learning of my issue, and rather than passing things down the line they had one staff member take care of everything for me so as to make sure my needs were met.