I've been scared to try Cheesecake Factory because I haven't seen fantastic reviews...overall I had a decent experience. Waiter seemed to be knowledgeable. I had the delicious 4 cheese pasta. I didn't feel any strong symptoms after (although I am asymptotic for the most part) the only disappointment is that they really don't have many options, especially for the size of their menu!!
THIS PLACE IS A JOKE!!! BEEN HERE A FEW TIMES ALWAYS LEAVE SICK....NO MORE....
Every time I have gone here the server has done their best to accommodate my allergy. The menu items are clearly marked as gluten free. Plus the food is delicious! My only complaint is there is only one gluten free cheesecake to choose from.
Most knowledgeable staff we have encountered! Food was delicious with no adverse reactions. Fantastic!!
Had great menu options for gf, server was nice and made sure it was gluten free. My food was brought out separately, which gave me peace of mind. Did not get sick and will thankfully be going back!
Service was awesome and the server was great at doing his best to accommodate my allergy. However, the food was cross contaminated and led to an ill night. Still awesome food but not worth the upset stomach.
several options. dedicated gluten free menu. lists acceptable levels of gluten I think it was 20 (whatever the units are) as a max. Godiva cheesecake. it was great. highly recommend the pasta carbonara.
Do NOT recommend if you have celiacs. went for my daughters 21 bday and college graduation. after looking over ootions and discussing my needs with waitress I was not comfortable eating there. it was no biggie I just wanted to enjoy the event. the manager came over insisted on buying my dinner and after a couple bites I knew I was glutened. it ruined the night and whole next day. I would have been better off having a drink and enjoying the night. I will never go back! only reason it gets 1 star is bc I'm forced to choose between 1-5. Horrible!
The menu does say could have less than 20 parts per million. But everything was delicious and we felt great. Even have 1 type of gluten free cheesecake, if you are a chocolate lover!
Menu has gluten free options marked so you know which ones are. Good amount of choices
I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.
Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!
This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
I ordered a burger with gf bread and a pasta dish. I found one errand gluten pasta in my pasta dish. I also ordered the Godiva cheesecake for dessert. They have a lot of options and our server and manager were very informative about the menu and their procedure.
DO NOT EXPECT TOTALLY GLUTEN FREE. Everything can be cross contaminated. They have a lot of choices, if you can handle the chance of getting some gluten. We are not celiac but have still had some problems eating there, even when ordering the gluten free items. Cheesecake Factory is not very clear on their menu that things can be cross contaminated. For example, everything is cooked in the same fryer.
Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.
The service was beyond what I had expected and my waiter was very kind, and helped me find the right gluten free dinner for me. I got the 4 cheese pasta and it was out of the world delicious. I would recommend my waiter again, and was so happy that I was able to eat here. I want and will DEFINITELY come back, and am very excited that this is another gluten free option for me.***
Fortunate enough to have a server who was extra considerate. They brought it to our attention that even though the menu item is GF it is prepared in "shared" cookware/water! The Godiva flourless chocolate cake is delicious :)
Great place to eat! So many gluten free options on the menu and the staff is very helpful and nice. My celiac daughter got a kids cheeseburger with a gluten free bun, and did not have a reaction! Also, delicious Godiva gluten free chocolate cheesecake! Definitely recommend!
The Godiva chocolate cheesecake brings me back over and over!
Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.
My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.
The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.
They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.
Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.
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