The Cheesecake Factory

Not a great experience, very few options. They were out of gluten free buns and even taco shells aren’t GF. Ended up Having chips and guacamole and edamame.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Had a super good burger and they were totally accommodating and understanding, also quite a few options. I’m super sensitive and I didn’t have a reaction.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered the old fashioned burger with a lettuce wrap. It was a nice fat burger with fries cooked in soy/canola oil in a safe fryer. No reaction.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They got my burger wrong TWICE and I had to wait an hour and a half extra for it and all I asked for was avocado and bacon, I do not advise goikg here

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

Updates: came here again for a quick, easy meal and had tasty food with no issues. Turkey burger no bun (they had the option of a GF bun but I wasn’t feeling it) and a side salad. The sever was really helpful and nice.

Old review: I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Offers outdoor seating

I ordered takeout and got a naturally GF steak to be safe, and when I called ahead the staff assured me they understood gluten allergies and I would have no problem. I am celiac and had no reaction, but my steak was nearly raw so the food, though safe, wasn’t worth the price to me. I also got the flourless godiva cheesecake which I heard was safe and didn’t react to, but on their allergy info menu it does say it has gluten for some reason so sensitive celiacs may want to avoid.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Although pasta was listed as GF on menu, when we called, they said they use the same pasta water as non GF pasta. Be aware of this!

However, once we sorted that out with the nice servers on the phone, I ordered something else that was listed as GF and it was fine!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

The staff was very knowledgeable and friendly! GF choices are marked in the menu. The Bacon-Bacon Cheesburger was very tasty! Fries are separate fried.

Celiac friendly?

Yes

Definitely celiac free 100%. Food is great and very careful on cc double check everything with kitchen, definitely recommend this place in right on beach front in Waikiki

Our waiter was brilliant, had GF burger meal and dessert for my daughter but unfortunately all the fries are cooked in the same frier we were told so had to give them a miss.

Celiac friendly?

Yes

Visited twice during our stay in Wakiki. Great burger buns very light and even doubled checked that they were Gluten free. Fries are gluten free and cooked in separate fryer. Staff had great knowledge of celiac. Would go back again!

Celiac friendly?

Yes

Staff was knowledgeable and menu was broad range. Quality of food was superb

Celiac friendly?

Yes

GF burgers are great, also had GF pasta which was very good. Pity there aren’t more cheesecake options we didn’t try the GF options there were only 2 available.

Surprising amount of gf options, even dessert items! The waiter didn't ask any questions when I requested the gf coffee cream cheesecake, but did make sure to tell me it was the gluten free one when he set it on the table. He then offered to pack our leftovers separately, so it seemed like he was conscious of CC. I had no issues after eating here.

Very gluten free aware, gf buns for burgers & fries which are done in separate fryer if requested. Food took a while but it was New Year’s Eve & busy. Will have to go back to try a cheesecake, couldn’t fit one in this time

Celiac friendly?

Yes

When we SPECIFICALLY ordered gluten free they gave us half the order gluten free, only good thing was the cheesecake. Thank god I didn’t eat the burger or I would be power washing my intestines at the moment.

Celiac friendly?

No

Celiac friendly?

Yes

Good food, knowledgeable staff. I've always ate safely here.

Celiac friendly?

Yes

great choices of gf options, waiter knowledgeable, great service and excellent food. had to wait ages for a table but worth the wait

Celiac friendly?

Yes

Waited forever for a table ... balmy night in Honolulu, who cares! Staff were knowledgeable about Coeliac; food was great, big thumbs up!

Celiac friendly?

Yes

I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.

Celiac friendly?

No

Definitely not celiac friendly. Waitress informed us that buns and burgers are toasted on same area as wheat buns. She also informed us they do not use separate water for boiling pasta

Celiac friendly?

No

My wife and I have eaten here a couple times on our 6 night stay. Staff is knowledgeable about celiac and the portion sizes are good.

Celiac friendly?

Yes

Celiac friendly?

Yes

No, most definitely not celiac friendly. The offer gluten free " upon request". I requested, they failed, badly. They gave a gluten free bun, but upon the first bites of my salad I realized there was already dressing. I asked a waiter about that and the seasonings on my fish. He asked and came back and took my salad and said it was not gluten free and said that the seasonings should be ok, because it might only have a "little" gluten. I had already taken bites of everything and spent the evening sick. No apologies, no comp service.

Celiac friendly?

No

Had the gf Americana burger and fries and boyfriend had the lemon-herb roasted chicken dish. Both were good and boyfriend, who has allergy, had no trouble after meal. We also shared the Godiva chocolate cheesecake with vanilla ice cream. If you like a lot of chocolate, that cheesecake is for you! Flourless chocolate cake topped with chocolate cheesecake and then chocolate mousse.

Celiac friendly?

Yes

I am Celiac. I ordered the cheeseburger....fantastic! I own a 100% gluten free restaurant in Maui (yes 100%) and really wanted a cheeseburger (with a real bun) while visiting Oahu. I feel fine and will probably go back before we head home.

My celiac daughter loves this place. She loves the burgers and the cheesecake. She has never had a reaction. Makes a MoMa very happy.

Celiac friendly?

Yes

absolutely amazing GF burger!

I had gf bacon cheeseburger with gf bun and gf fries cooked in a separate fryer. (After asking them several times to check!) the staff were very patient. It was definitely a treat! Gf choc cheesecake for dessert- only issue, I was too full to eat it all! Not ill at all, just very full!

Celiac friendly?

Yes

We ate there twice and I had success both times. I was told fries had a separate fryer but didn't get them. Burgers were great and was told their dressings for salad all had a dairy component. They did offer vinegar and oil and brought bottle for me to inspect. Good thing as one was a malt vinegar.

Celiac friendly?

Yes

They had lots of options! My pasta was really good and the gluten free cheesecake was amazing. I want to eat it every day. The waitress knew what to do and took care of my food well.

Staff was very knowledgable and attentive to gf protocols and cross contamination. Food very good.

Menu is very clearly marked with GF options. Had great service. Was shocked that I could get a cheeseburger with bun and fries...all GF!

Celiac friendly?

Yes

Staff was very helpful and knowledgeable. Ordered a pasta dish gluten free, and asked them to start a fresh pot of water to avoid cross contamination. They have a separate area for food prep, and I didn't get sick. Food could have been a bit more heavily seasoned, but otherwise great meal, and heated up leftovers for dinner!

Cheesecake Factory has GF? We wandered in just to check and yes they do. I had the American burger. Excellent. Best gluten free burger I've had. And the price is great for Waikiki. About $12. I've had cheaper but those were bunless. I loved it. Ate every bite! Most places and even at home I have leftover bun that isn't very good on it's own. This burger had so much even the last bite had sauce and cheese. So yummy!!

They told us it was gluten free food, it’s not. I contacted their support team to alert them that them that someone was going to get affected (like my kid, celiac, who throw up everything after eating there) seems they have not much of of interest in following up. A pity because it’s a nice place but go at your own risk.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Really disappointing for establishments to say they have gluten free options when they don’t. Shared fryer. Shared pasta water. I realize this fine for nonceliacs but it is a disaster for me.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout

Ordered takeout and specified GF. Food was delicious, but was up all night due to contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

if there was a way to give 0 stars i would. I was so happy to see cauliflower crusts for flatbread and gf buns for burgers and gf pasta. I love pasta so I made it clear to the waiter it has to be gf and everything and she was reassuring me that the fusilli pasta is gluten free along with the sauce for the pasta. When my plate arrived i mixed the sauce in, and found a shell noodle. My waiter told me earlier that the gf noodles are only fusilli so seeing the shell noodle was disturbing. I called the waiter over and complained and told her that she cannot just remove the noodle because then the whole dish is cross contaminated and i can’t eat it. The manager came over and apologized and blamed it on being understaffed and busy; which should not be a reason to (this may sound extreme) but risk someone’s health or life like for all they know i could die after eating gluten. Anyways, I am disgusted and put me in a terrible mood for the rest of the night

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Good service. Gluten free options labeled on menu- several options. I ordered a pasta and gluten free cheesecake. Delicious; however was sick that evening. I believe the pasta was gluten free, but not sure if the sauce was. May have been cross contamination as well.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average