great choices of gf options, waiter knowledgeable, great service and excellent food. had to wait ages for a table but worth the wait
Waited forever for a table ... balmy night in Honolulu, who cares! Staff were knowledgeable about Coeliac; food was great, big thumbs up!
I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.
I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.
Definitely not celiac friendly. Waitress informed us that buns and burgers are toasted on same area as wheat buns. She also informed us they do not use separate water for boiling pasta
My wife and I have eaten here a couple times on our 6 night stay. Staff is knowledgeable about celiac and the portion sizes are good.
No, most definitely not celiac friendly. The offer gluten free " upon request". I requested, they failed, badly. They gave a gluten free bun, but upon the first bites of my salad I realized there was already dressing. I asked a waiter about that and the seasonings on my fish. He asked and came back and took my salad and said it was not gluten free and said that the seasonings should be ok, because it might only have a "little" gluten. I had already taken bites of everything and spent the evening sick. No apologies, no comp service.
Had the gf Americana burger and fries and boyfriend had the lemon-herb roasted chicken dish. Both were good and boyfriend, who has allergy, had no trouble after meal. We also shared the Godiva chocolate cheesecake with vanilla ice cream. If you like a lot of chocolate, that cheesecake is for you! Flourless chocolate cake topped with chocolate cheesecake and then chocolate mousse.
I am Celiac. I ordered the cheeseburger....fantastic! I own a 100% gluten free restaurant in Maui (yes 100%) and really wanted a cheeseburger (with a real bun) while visiting Oahu. I feel fine and will probably go back before we head home.
My celiac daughter loves this place. She loves the burgers and the cheesecake. She has never had a reaction. Makes a MoMa very happy.
absolutely amazing GF burger!
I had gf bacon cheeseburger with gf bun and gf fries cooked in a separate fryer. (After asking them several times to check!) the staff were very patient. It was definitely a treat! Gf choc cheesecake for dessert- only issue, I was too full to eat it all! Not ill at all, just very full!
We ate there twice and I had success both times. I was told fries had a separate fryer but didn't get them. Burgers were great and was told their dressings for salad all had a dairy component. They did offer vinegar and oil and brought bottle for me to inspect. Good thing as one was a malt vinegar.
They had lots of options! My pasta was really good and the gluten free cheesecake was amazing. I want to eat it every day. The waitress knew what to do and took care of my food well.
Staff was very knowledgable and attentive to gf protocols and cross contamination. Food very good.
Menu is very clearly marked with GF options. Had great service. Was shocked that I could get a cheeseburger with bun and fries...all GF!
Staff was very helpful and knowledgeable. Ordered a pasta dish gluten free, and asked them to start a fresh pot of water to avoid cross contamination. They have a separate area for food prep, and I didn't get sick. Food could have been a bit more heavily seasoned, but otherwise great meal, and heated up leftovers for dinner!
Cheesecake Factory has GF? We wandered in just to check and yes they do. I had the American burger. Excellent. Best gluten free burger I've had. And the price is great for Waikiki. About $12. I've had cheaper but those were bunless. I loved it. Ate every bite! Most places and even at home I have leftover bun that isn't very good on it's own. This burger had so much even the last bite had sauce and cheese. So yummy!!
Menu has gluten free options marked so you know which ones are. Good amount of choices
I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.
Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!
This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
I ordered a burger with gf bread and a pasta dish. I found one errand gluten pasta in my pasta dish. I also ordered the Godiva cheesecake for dessert. They have a lot of options and our server and manager were very informative about the menu and their procedure.
DO NOT EXPECT TOTALLY GLUTEN FREE. Everything can be cross contaminated. They have a lot of choices, if you can handle the chance of getting some gluten. We are not celiac but have still had some problems eating there, even when ordering the gluten free items. Cheesecake Factory is not very clear on their menu that things can be cross contaminated. For example, everything is cooked in the same fryer.
Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.
The service was beyond what I had expected and my waiter was very kind, and helped me find the right gluten free dinner for me. I got the 4 cheese pasta and it was out of the world delicious. I would recommend my waiter again, and was so happy that I was able to eat here. I want and will DEFINITELY come back, and am very excited that this is another gluten free option for me.***
Fortunate enough to have a server who was extra considerate. They brought it to our attention that even though the menu item is GF it is prepared in "shared" cookware/water! The Godiva flourless chocolate cake is delicious :)
Great place to eat! So many gluten free options on the menu and the staff is very helpful and nice. My celiac daughter got a kids cheeseburger with a gluten free bun, and did not have a reaction! Also, delicious Godiva gluten free chocolate cheesecake! Definitely recommend!
The Godiva chocolate cheesecake brings me back over and over!
Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.
My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.
The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.
They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.
Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.
I like eating there using their gluten free menu but I am wondering how careful they really are. Have had acid reflux attacks after eating there and am not sure if it is related to gluten in the food or just plain old indigestion. The gf salad tastes great but I am questioning how safe it really is. Eat there with caution.
Just learned that CF has gluten free options this past week! We ate there last night and it was delicious! I had lemon herb roasted chicken. We ate there tonight and my gf mushroom hamburger came with a gf bun! I expected a bunless burger, but this was a nice surprise. Fries were offered and I asked if they were fixed in a dedicated fryer; the server checked and said yes, but the regular fryer was right next to it and the chef suggested there was a chance of cross contamination, so I passed on the fries. A wonderful experience!
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