The Cheesecake Factory
$$ • Restaurant
Most Recent Reviews
My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.
I have Celiac and I called prior to dinner to make sure they had GF options. I talked to the server when ordering. Ate 1/3 plate of GF garlic chicken pasta and 1/2 of a slice of GF Godiva chocolate cheesecake and 15 min later, I was doubled over in pain. Was the only meal I had eaten yesterday. After a long night of being sick, I looked at the receipt and my husband and I were charged for a non-GF pasta and non-GF cheesecake. Thinking now, that despite having called in advance, speaking with the server and having them bring out my dish while stating that it was GF; it was not. Very sick and very frustrated. Do *NOT* eat here.
**Edit: I called this morning and spoke with a manager. She was very nice and very apologetic. Although it doesn’t make up for the effects of being glutened, she refunded my card the price of my meal.
** Edit #2: after multiple phone calls, I still have not received my refund..
don't get the pasta here. they got it wrong the first time and then got it wrong the second time. The noodles we're not cooked through either time. They appolagized and made my order free. over all the service was slow and I will not go there again. I did not have cheesecake because I don't like it, but if you like cheese cake then maybe try it.
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Reviews of this Chain
Había muchas opciones sin tacc. Me pareció que eran bastante consientes de las implicaciones. Te ofrecen pan sin tacc para acompañar la comida pero es pan de hamburguesa (rico). La pasta es tan rica que no se nota que es sin gluten.
Gluten free menu are marked. Waiter is knowledgeable. Been there multiple times and celiac child has been asymptomatic
I had green chicken chili enchilada, and I was GF and delicious. Staff was knowledgeable and respectful.
I had the GF Godiva Chocolate Cheesecake and the Chicken and Roasted Garlic Pasta. It was all very yummy.
The grilled salmon was amazing! I also had cheesecake that was delicious!
