Review of The Cheesecake Factory

10260 Midtown Parkway, Jacksonville, FL 32246

Overall Rating

Review


I read a lot of bad reviews about gluten items showing in “gluten free” entrees, so I sent an email to the corporate office. I received a call from their representative on September 10, 2013 stating they now have a menu dedicated for those who are gluten free. First let me say that they have a separate area in the kitchen with designated utensils for gluten free items, this will cut down on cross contamination. The representative relayed that they try to prepare gluten free items first. This is a new program, about a week old from this review. My family and I have eaten there two times since my conversation and have been satisfied both times. The only problem would be the noodles at this time, some was too hard while other entrees where too soft. They have gluten free bread, for those who want an actual hamburger/turkey burger/mushroom burger/eggplant burger (yes many choices). Like all restaurants the waiter can make the experience great or just average, which is why I won’t deduct my rating for an establishment because of one waitress. They also have desserts that are consumable for those with gluten intolerance/Celiac. Another feature my wife and I like is the fact they state that some items may contain has much as 20ppm. Finally the prices, there is NO added surcharge for wanting gluten free items; the price remains the same, minus the bread that is given complimentary in the beginning of the meal for those who can consume gluten. For those who miss eating Cheesecake Factory I highly recommend revisiting now they are serving gluten free items.

Celiac friendly?

Yes

Updated 10 years ago

Celiac