The Cheesecake Factory

there are markers on the menu for gf and i ordered the shepherds pie and chocolate cheesecake and asked for gluten free and it definitely wasn’t!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hello, this is my first review. I was diagnosed with Celiac yesterday but this is my first review. I was nervous to eat here because I am still getting used to ordering special and gluten free. Normally I would have gotten whatever I wanted but because this was my first official time ordering gluten free my options were limited. They have a huge menu, but limited gluten free options. There were some pastas, burgers, chicken dishes, salads, and omelette dishes. I settled for a turkey burger with a gluten free bun. The waitress was not surprised to hear a gluten free request and asked about accommodations. My burger came out and looked good. I’m pretty sure they brought me a beef patty instead of turkey, but i was more worried about my first GF bun! To my surprise it was really good. I have had bites of my mom’s GF buns before and know that there are some really bad tasting ones out there. With having regular buns lately I can honestly say that the taste was really good and close to what a good non-GF bun would taste like. The fries were good and also GF. Overall it was a really good meal. I can’t speak for cross contamination because I am symptomless and don’t react to gluten in anyway, so there is no fallout after eating gluten. I hope this review helps!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for lunch
• Good for takeout
• Offers online ordering

Very poor staffing ratios amount to very bad service. I did not feel well after eating here. Also, certain skinnylicious items were not available GF, but the same large portion entree was. Strange.

Celiac friendly?

No

They clearly mark what can be made gluten free on their menu, but state that they use the same equipment and there is a risk of cross contamination. My husband likes the Factory Nachos (not gf), but I have yet to find a dish that I like. My first visit, there was an hour and a half wait and I was served chicken that was only partially cooked, then they tried to charge for my meal, too. The other times, the food wasn't that great and I want to be wowed for a price tag that high. One time, they gave me a gluten free hamburger bun for table bread so that I could have bread, too. It was good, but when I ordered the hamburger with gluten free bun on another trip, the top was stale and the bottom was soggy. I would not recommend this place until the staff learns how to cook a decent meal.

Celiac friendly?

No

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all