Review of The Cheesecake Factory

265 Central Park Ave, Virginia Beach, VA 23462

Overall Rating

Review


I called ahead to inquire about cross-contamination and was told that they'll prepare separately if the waiter is told when we arrive. The waiter was told that I have gluten allergy and needed food to be prepared separately, but my salad came with croutons. Waiter was apologetic for that and obtained a fresh one for me. When I ordered my main dish, which was marked GF, I was told they were out of that particular chicken, so I chose Sheppard's Pie, also marked GF. Taste was okay/average. My girlfriend ordered a glass of wine, which came out with lipstick on the glass that they mentioned was "water spots." They took the glass of wine off of our bill, but these blunders were annoying. I did not have any reaction to my food, so I assume that they prepared my food appropriately. Skipped their gluten-free cheesecake due to prior errors.

Be cautious if you choose to eat here. Ask questions and make sure you check with waiter.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Updated 3 years ago

Celiac