Cheesecake Factory
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Celiac
2 years ago
I ordered a pasta dish off their gluten free menu. My waiter was awesome. When the food came out there was clearly too different pasta types on my plate. He spotted it before I did. After that the manager personally made my meal to ensure whatever mistake happened didn't happen again. Unfortunately the manager isn't a great chef but I appreciate the second time around I could actually eat my food, two hours after I ordered it. On the bright side the complimentary gluten free chocolate cheesecake was amazing!
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Celiac
1 month agoNot celiac friendly 2075 North Point Cir, Alpharetta, GA 30022
I’m not sure if cross contamination happened just to me or is a widespread problem at CF. I would not recommend eating there with an extreme sensitivity to gluten or celiac.
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Celiac
1 month ago
Celiac friendly 236 Summit Blvd, Birmingham, AL 35243
My family and I visited CF in Birmingham and were so pleasantly surprised. My daughter (20) has just been diagnosed with Celiac and we are still very much in the learning phase. She spoke with our waiter, John, who was very knowledgeable about their GF options and also showed her items on the menu that were not listed as gluten free that could easily be modified to be gluten free. Big fan of this place for being nice, accommodating and providing lots of GF on the menu!
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Celiac
1 month agoNot celiac friendly 3124 W Friendly Ave, Greensboro, NC 27408
I have Celiac and I called prior to dinner to make sure they had GF options. I talked to the server when ordering. Ate 1/3 plate of GF garlic chicken pasta and 1/2 of a slice of GF Godiva chocolate cheesecake and 15 min later, I was doubled over in pain. Was the only meal I had eaten yesterday. After a long night of being sick, I looked at the receipt and my husband and I were charged for a non-GF pasta and non-GF cheesecake. Thinking now, that despite having called in advance, speaking with the server and having them bring out my dish while stating that it was GF; it was not. Very sick and very frustrated. Do *NOT* eat here. **Edit: I called this morning and spoke with a manager. She was very nice and very apologetic. Although it doesn’t make up for the effects of being glutened, she refunded my card the price of my meal. ** Edit #2: after multiple phone calls, I still have not received my refund..
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Celiac
1 month agoNot celiac friendly 2715 Southdale Cir, Edina, MN 55435
I was sick just after eating. Ruined my evening out! Not going back. PS food tasted awesome! So not worth getting sick Though!
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Celiac
1 month ago
2708 Potomac Mills Cir, Woodbridge, VA 22192
I’m very disappointed at the Cheesecake Factory. Last time I went, I wanted some of their Alfredo. On their menu, it states that their Alfredo sauce is GF, but I asked the server and he said it was not. The only reason it gets 2 stars, is because they had some really good GF Cheesecake. I DO NOT recommend this place unless you only want Cheesecake. Only one flavor too. Dove Chocolate. It was good, but I would definitely appreciate it if they added more.
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Celiac
1 month agoNot celiac friendly 931 Haddonfield Road, Cherry Hill, NJ 08002
Ridiculous that they have GF fries on the menu but do not serve them. Managers excuse was that they have 12.5 million dollar in French fry sales so they can't possibly provide extra space for us GF people even though it's on the menu. When I suggested that they take it off the menu, he had an excuse for that too- tried blaming it all on the server. My daughter has gotten her fries at another cheesecake factory- which is just as busy so the managers excuse is not valid- just too lazy to enforce is m thought.
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Not celiac
1 month agoNot celiac friendly 2715 Southdale Cir, Edina, MN 55435
I went to the Ridgedale Mall location, and staff seemed to be knowledgeable about gf menu options. However, within two hours I was sick after having a “gf” shrimp and pasta. I was too sick to even attempt to eat my maybe gf Godiva chocolate cheesecake....On the bright side, at least my meal was tasty for the few hours it was with me.
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Celiac
1 month agoNot celiac friendly 10120 California Street, Omaha, NE 68114
While in the midst of our travels we stopped here. Food tasted great but I had major issues while driving with limited stops on highway. I ordered Gf burger plain and a salad with ranch--no croutons. Both were listed as could be Gf options on menu and I was told ranch was gf. I told server I had wheat allergy, needed clean utensils when preparing food to prevent cross contamination, etc--my typical spiel. I was miserable not long after leaving. Would NOT recommend dining at this location, especially if you are traveling. I've had success at other locations.
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Celiac
1 month ago4200 Conroy Road, Orlando, FL 32839
I had the gluten free version of Shepherds Pie. It was terrific. It has hamburger, vegetables, mashed potatoes and a mushroom based gravy. Make sure you say allergy. I will definitely get that meal again.
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Celiac
2 months agoNot celiac friendly 5065 Main St Spc #314, Trumbull, CT 06611
This place just awful. It’s unsafe. After sending back a GF shrimp pasta dish because the shrimp was breaded, the returned with a new dish with grilled shrimp but the pasta was not GF. Unfortunately, we did not know until after my wife ate a 1/3rd of the dish. Way to ruin a birthday dinner.
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Not celiac
2 months ago3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728
Went there today, ordered ribeye steak with mashed potatoes and green beans. Two hours later, here I am, crapping my guts out. Waitress seemed knowledgeable and assured me that my meal was gf. My gut says otherwise.
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Celiac
2 months agoNot celiac friendly 5530 Glades Rd, Boca Raton, FL 33431
Not at all safe for Celiacs. My waiter really made it seem like they were knowledgeable and accommodating, but it was not true at all. I have never gotten so sick in my life. I didn’t eat out for months after this because I couldn’t trust any restaurant.
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Celiac
2 months ago
2900 Clarendon Blvd, Arlington, VA 22201
Good, have gluten free options clearly indicated on menu. But I'm not sure if they have a dedicated fryer.
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2 months ago15230 N Scottsdale Rd, Scottsdale, AZ 85254
Have eaten at this location several times with no issues. I’ve gotten the steak, salmon, and pasta. I love their chocolate cheese cake and their coffee/chocolate flavored cheesecake, both are amazing!
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Celiac
2 months agoCeliac friendly 931 Haddonfield Road, Cherry Hill, NJ 08002
The food is average but this is a popular place with my friends and family so at least I can eat here. Fairly limited in options but I have had no issues. Make sure you tell them you have an allergy.
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Celiac
2 months agoNot celiac friendly 1 Maple Ave, White Plains, NY 10601
Ordered the gluten free Americana cheeseburger but unfortunately, it was glutened. The restaurant server and manager were very apologetic when I showed them the test result. They took it back, didn't charge me and even gave a gluten free Godiva cheesecake on the house. While the service was great, the burgers are still not a safe choice here
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Celiac
2 months agoNot celiac friendly 3333 Buford Dr, Buford, GA 30519
Be very careful here. They have items on their menu that are marked as gluten free even though they go in the same fryer with everything else. This might be a safe place for someone who is gluten sensitive but if you have celiac, I would steer clear.
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Not celiac
2 months ago4200 Conroy Road, Orlando, FL 32839
Waitress very helpful. I’m gluten free vegetarian... has the tamales as an appetizer and the gluten free primavera pasta for dinner. I asked the server about the pasta ( are you sure this is gluten free ) she responded that the GF pasta is always the rotini ( spirals ) that’s how they ensure it’s the right one ... the Godiva cheesecake is on the GF menu ... but I’m unsure about Godiva being gluten free.. waitress assured us it was ... but I skipped it. The Food was delicious !!!
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Celiac
2 months agoCeliac friendly 115 Huntington Avenue, Boston, MA 02199
I’ve eaten here many times with Celiacs and never had a problem. They even have two gluten free cheesecakes, which are very good! I keep going back!
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Celiac
2 months agoCeliac friendly 1201 Lake Woodlands Dr #302, The Woodlands, TX 77380
Great options on menu, was surprised even a couple gluten free options for cheesecake if you are still hungry. I may try one next time and plan ahead for when we go back.
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Celiac
2 months agoS, 8711 E 71st St, Tulsa, OK 74133
Tons of gf options including the best Godiva cheesecake!
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3 months agoShops At Mission Viejo, Mission Viejo, CA 92691
I've been here dozens of times and I always order the same thing, gluten free 4 cheese pasta. (Thankful not to have a dairy allergy). One time, a few years ago, it came out with the wrong noodles, which I noticed immediately, because they are a different shape than the gf spirals. They also quickly realized the mistake and the waitress and manager came running out to make sure I didn't eat it. They were proactive, sincerely apologized, made me a new one and didn't charge my husband and I for our meal, at their insistence. Very good customer service and they kept us as customers. It's smart of them to have a different shape for gf pasta, so I knew not to eat it!
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Celiac
3 months agoNot celiac friendly 2601 Preston Rd, Frisco, TX 75034
After waiting almost an hour to get our food, my son started eating his GF pasta dish and found a piece of gluten pasta in it. The manager said “I’m sorry” and walked off. Will never eat here again after how we were treated - my son had even talked with our waitress extensively before ordering about him being a sensitive Celiac and could they please be extra careful 😳
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Celiac
3 months agoNot celiac friendly 200 E Via Rancho Pkwy, Escondido, CA 92025
They have “GF upon request” items on menu. But the Shepherds Pie and Cobb Salad both tested “gluten” on my Nima Sensor.
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Celiac
3 months agoNot celiac friendly 201 Morrell Rd, Knoxville, TN 37919
I appreciate anytime a restaurant has gf items listed on the full menu, however after several visits to Cheesecake Factory it is confirmed that this is not the place to go if you have celiac. They have brought regular bread with breakfast, regular pasta instead of gf (Thankfully I asked but by the time my meal came everyone else in the party was done eating. CCF did not offer to compensate in any way). Bread crumbs to top gluten free pasta I ordered on a to-go order. They put a piece of chocolate that is not gf on the gf Godiva cheesecake... I always leave this restaurant sick. It is a shame, wish they would get it together.
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Celiac
3 months agoNot celiac friendly 1566 Polaris Pkwy, Columbus, OH 43240
the smallest portion size ever in the 4 cheese pasta. undercooked brocolli. steak was the consistancy of a hamburger. potatos were garbage. i also had a horrible reaction afterward. NOT CELIAC FRIENDLY BY ANY MEANS.
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Not celiac
3 months ago930 Milwaukee Ave, Lincolnshire, IL 60069
Ok for GF vegans but need more vegan and gf options. Ate fries salad and chips and was ok.
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Celiac
3 months agoNot celiac friendly 94 Providence Place, Providence, RI 02903
They don’t know how to avoid cross contamination. The waitress stacked all the food together while carrying it to the table, gluten touching the gf plate. I wouldn’t trust the process in the kitchen if they carry it to the table like that.
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Celiac
3 months agoNot celiac friendly 304 Orland Square Drive, Orland Park, IL 60462
I got the chicken Alfaro and found a regular noodle in my pasta. Went back again and had the same thing happen. Later I found out the cook the regular noodles with GF ones!
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Not celiac
3 months agoCeliac friendly 91-5431 Kapolei Pkwy, Kapolei, HI 96707
gluten free cheesecake!
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Celiac
3 months agoNot celiac friendly 4325 Glenwood Avenue, Raleigh, NC 27612
ate there last night and got so sick! never again...
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Celiac
3 months agoNot celiac friendly 2708 Potomac Mills Cir, Woodbridge, VA 22192
Staff tries their best but it’s not a dedicated prep and I got some cross contamination despite the server’s efforts.
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3 months agoNot celiac friendly 75 Middlesex Turnpike, Burlington, MA 01803
My daughter has celiac disease and we asked them to prepare her gluten-free macaroni and cheese safely. About halfway through her meal she noticed a piece of spaghetti in her penne pasta. We have no idea if any of it was gluten-free or how that piece of pasta got in there. At the very least it was contaminated. I will not return.
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Celiac
3 months agoNot celiac friendly 931 Haddonfield Road, Cherry Hill, NJ 08002
This Cheesecake Factory doesn’t have a separate fryer for French fries. Idk about others. They fry fries in the same fryer as chicken fingers ect. They are labeled gf. If you’re gluten free & order fries, you’ll get cross contaminated. I asked the server about the fryers. I learned my lesson from Applebee’s. They do the same thing. The server was new so got the manager. I tried to explain to the manager about fries being fried in a shared fryer are no longer gf & they’re making people sick so either take them off the menu or get a separate fryer. I’m also going to call corporate.
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Not celiac
3 months ago21076 Dulles Town Cir, Sterling, VA 20166
They have gluten-free buns and some GF options! Server was knowledgeable. Their menu also points out options that can be made GF. Downside: their website is not updated with nutritional facts, but they have it in the restaurant.
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Celiac
4 months agoCeliac friendly 1504 Old Country Road, Westbury, NY 11590
I'm always so scared to trust any restaurant! I ordered the sweet corn tamale cakes as an entree. These were labeled as gf. They were delicious!! Very flavorful! & I didn't not get sick!! A real treat!
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Celiac
4 months agoCeliac friendly 789 W Harbor Dr, San Diego, CA 92101
A gluten free menu but difficult when add to that food allergies to all nuts (shared areas), egg, and soy protein. Spoke directly with manager who was very helpful. Discussed options of burgher, steak, chicken. Not easy when trying to please a 6 year old. Fries not safe as prepared in shared fryer. Daughter insisted on burger. Although GF bun available, used our own home made egg free bun. They offered to safely warm it and served it to her as a meal. She ate every bite of her dinner and enjoyed it! Again, manager was great in trying to accommodate and please. It had been a long day of sightseeing. We were tired, hungry and forgot it was Friday so there were large crowds everywhere. Ate without any incidents and everyone enjoyed sitting outside! Would recommend and return!
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Celiac
4 months agoNot celiac friendly 10260 Midtown Parkway, Jacksonville, FL 32246
I have eaten pasta at other locations and it was fine but here I found a regular spaghetti noodle in my bowl about halfway through.
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Celiac
4 months ago24250 Town Center Dr, Santa Clarita, CA 91355
We were excited about gluten free options however the waitress was unsure about gluten free. she didn't know if there was gluten free buns for the hamburger. so we ordered without bread and asked about French fries she said that she would check it out. when she brought the food to the table, there was buns on it and french fries before confirming that it was gluten free. she made us nervous and lost our appetite. wished the waitress was trained better. we are not going back. we have celiac so we have to be very careful about food obviously.
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Not celiac
4 months ago10300 Little Patuxent Pkwy, Columbia, MD 21044
Although they do have some gluten free options, I was surprised they didn’t offer more. There are so many gluten free flours etc., it would have been nice to have some more brunch options. Also only 2 desserts!
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Celiac
4 months ago2350 N Mayfair Rd, Wauwatosa, WI 53226
Lots of gluten free options, everything from pasta, to burgers, to fish and steak
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Celiac
4 months ago
Not celiac friendly 101 Jordan Creek Pkwy, Des Moines, IA 50266
Had a great waiter who knew about providing a safe GF meal. I had pasta and did not get sick. They say they offer GF cheesecake but it’s in the same display cabinet as all other cheesecakes. I watched them use the same serving utensil on the GF cheesecake as other cheesecakes. (Bad!)
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4 months ago4325 Glenwood Avenue, Raleigh, NC 27612
A variety of dinner options including GF cheesecake(flourless). We had a lemon herb chicken, potatoes, omelets (served all day) Helpful staff.
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Celiac
4 months agoCeliac friendly 236 Summit Blvd, Birmingham, AL 35243
Staff was knowledge, menu was clear as to what was/could be GF
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Celiac
4 months ago750 S Rampart Blvd, Las Vegas, NV 89145
the waiter was very knowable about celiac having an uncle with the condition. They offered Pasta Buns and sevral GF options. they do have a dedicated fryer for the fries and any questions we had about seasonings got answered right away.
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Celiac
4 months agoNot celiac friendly 5799 N Bayshore Dr, Bayshore Mall #L100, Glendale, WI 53217
I was excited to try it out because it was my first time there ever (before diagnosis and now both) and I knew they had a bunch of options. The server was so incredibly nice and willing to do whatever we needed. I got GF pasta in the Farfalle with Chicken and Roasted Garlic and I had 5 bites before I felt so bad. I had a reaction very quick (after not having eaten all day so no prior contaminated food) and it was very bad. We came from out of town and I had to deal with an hour ride back smelling the leftover food that made me sick and feeling sick to my stomach.
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Celiac
4 months agoCeliac friendly 101 Jordan Creek Pkwy, Des Moines, IA 50266
Lots of options! I had a burger with a gluten free bun. The menu says fries can be made GF but the waitress said they have a communal fryer so definitely unsafe for celiacs! Other than that everything was good especially the chocolate Godiva cheesecake! :)
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4 months ago789 W Harbor Dr, San Diego, CA 92101
Was sat at a table and 10 minutes later we got up and walked out after being ignored by everyone who walked by us. Terrible service!
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Celiac
4 months agoCeliac friendly 6223 South State Street #2001, Murray, UT 84107
Got a gift card for Christmas and was surprised to find they had gluten free options. Got the Cobb salad with no cheese and ranch instead of bleu cheese with no issues. They also had gluten free cheesecake!
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Celiac
4 months agoCeliac friendly 4200 Conroy Road, Orlando, FL 32839
Been here multiple times and always get knowledgeable and friendly staff!
Gluten-Free Features
- Appetizers
- Bread/Buns
- Burgers
- Cheesecake
- Dessert
- Gluten Free Menu
- Pasta
Categories
- Breakfast
- Kid Friendly
- Late Night
- Lunch
- Restaurant
| Monday | 11 am - 11 pm |
| Tuesday | 11 am - 11 pm |
| Wednesday | 11 am - 11 pm |
| Thursday | 11 am - 11 pm |
| Friday | 11 am - 12 am |
| Saturday | 10 am - 12 am |
| Sunday | 10 am - 11 pm |
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