The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

265 Central Park Ave
Virginia Beach, VA 23462

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


I’ve been so sick all eve/night. I think I was gluttoned.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


They didnt have many choices for me. Im not sure if its because I have celiacs with other allergies or not. They were not very knowledgable on celiacs. They basically told me they had nothing on the menu I could eat and made me a very plain peice of chicken with no seasoning. I have had the gluten free cheesecake and it was safe. Thats because they are pre-made. Im not even sure they make the cheesecakes there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I called ahead to inquire about cross-contamination and was told that they'll prepare separately if the waiter is told when we arrive. The waiter was told that I have gluten allergy and needed food to be prepared separately, but my salad came with croutons. Waiter was apologetic for that and obtained a fresh one for me. When I ordered my main dish, which was marked GF, I was told they were out of that particular chicken, so I chose Sheppard's Pie, also marked GF. Taste was okay/average. My girlfriend ordered a glass of wine, which came out with lipstick on the glass that they mentioned was "water spots." They took the glass of wine off of our bill, but these blunders were annoying. I did not have any reaction to my food, so I assume that they prepared my food appropriately. Skipped their gluten-free cheesecake due to prior errors.

Be cautious if you choose to eat here. Ask questions and make sure you check with waiter.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Knowable staff and never gotten suck eating here.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


2 different type of cheesecake!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I ordered a pasta dish off their gluten free menu. My waiter was awesome. When the food came out there was clearly too different pasta types on my plate. He spotted it before I did. After that the manager personally made my meal to ensure whatever mistake happened didn't happen again. Unfortunately the manager isn't a great chef but I appreciate the second time around I could actually eat my food, two hours after I ordered it. On the bright side the complimentary gluten free chocolate cheesecake was amazing!

Updated 7 years ago read full review

Overall Rating

Review


Good gf bread so you can finally order like everyone else.

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ate here for dinner last night and had a great experience! We let our server know of our allergies/food issues as we ordered and had no issues afterward! We even got dessert! They had a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Gluten Sensitive

Overall Rating

Review


They weren't very cautious and I only have an intolerance and it still made me sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


I have noticed it has gone downhill when it comes to Being taken seriously when it says gluten-free. I have tried to eat here many times (when I used to work there) and I get sick every time whether it’s a salad, burger or pasta. I have said some thing to not only the kitchen managers but also my regular managers and nothing has changed. Don’t want my fellow celiac’s getting sick. Don’t get me wrong it’s a great restaurant and has great food and I loved working there just wish the kitchen took it seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Do not eat here! I was told everything that I had was gluten free, but my salad came out with croutons and I could tell my pasta wasn’t gluten free. I still chose to eat them after they fixed my salad and got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Had a burger with salad. Server was very knowledgeable about what needed to be substituted to make the meal safe and made sure he checked everything before putting the order in (e.g. fries not safe due to fryer). Was very impressed. Edit: ordered a cheesecake slice to go, the one in the display case for was contaminated so I asked for a fresh slice from the back which they happily accommodated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery

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