The Cheesecake Factory

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

4400 Sharon Rd
Charlotte, NC 28211

Most Recent Reviews


Overall Rating

Review


I had the shrimp and angel hair pasta but with the gluten free pasta. It was great! I would have loved a few more shrimp but was very impressed with the pasta and sauce. I have to eat gluten and dairy free and didn’t have any symptoms after eating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
Updated 10 months ago read full review

Celiac

Overall Rating

Review


I love this place! They have an AMAZING gluten free chocolate cheesecake and offer gluten free pasta! They have many gluten free options too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


NOT SAFE for celiacs anymore. I used to love going here to get their gluten free pasta dishes. In fact it was my favorite restaurant. I have gotten “glutened” the past two times coming here. I got contaminated a few months ago with a piece of regular pasta on my dish. They took it back and fixed it. I know it gets busy and accidents happen so I did not let it stop me from coming back. I came back tonight. The waiter kindly assured me as I was ordering that he puts in the notes that a dish needs to be gluten free so they clean surfaces and change gloves. Tonight when my pasta dish came back, it was regular penne pasta and the only reason I figured it out was because I found a piece of farfalle in the dish, and stopped eating immediately. We sent it back and got the gluten free spiral pasta. Our waiter was extremely apologetic and very kind about it. I am very disappointed that gluten free is not taken seriously here. I have celiacs disease and get extreme intestinal pain as well as other symptoms when I eat gluten. I know every kitchen at every restaurant isn’t 100% safe from cross contamination, but there is NO reason to request gluten free pasta and stress that it needs to be so, and get a full dish of regular pasta. I will not be going back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Gluten Free cheesecake with strawberries! It's sugar free but tastes amazing!
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


Had a great experience! Staff was knowledgeable about the availability of gluten free and it was clearly marked on the menu. I had the “shrimp with Angel hair pasta” but subbed the pasta for gluten free. I even had a gluten free cheesecake with strawberries! I told my waiter that I have a gluten allergy and I did not have a reaction after.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


My daughter got glutened this weekend despite ordering off the gf kids menu. she also had a flavored lemonade so not sure where it came from. We have been there before and been fine but don't think we will chance it again

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I haven't had any issues here. Wish there were more flavors of GF cheesecake, but the Godiva chocolate is to die for!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Ordered the shrimp angel hair pasta (gluten free option) the pasta given was not angel hair but another kind. The pasta was very hard, dry, and bland. Please order another dish and save your money.

Updated 7 years ago read full review

Overall Rating

Review


You should not offer a gluten free menu if you don't even take basic precautions to separate the food. I ordered a dish with GF pasta, it contained several pieces on non GF pasta in the dish. The manager came over and assured me that the next dish would be fully GF. I waited 20 minutes for another dish containing mixed GF and regular pasta. Unfortunately I ate much of the "GF" dish before realizing it was cross contaminated. Sick for a week, even after being assured by a manager it would be GF. I know they can't assure 100% GF but having mixed GF and regular pasta is unacceptable.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

More Info