The Cheesecake Factory

6 ratings
$$ • Restaurant
50% of 6 votes say it's celiac friendly
4400 Sharon Rd
Charlotte, NC 28211

Top Reviews


Overall Rating

Review


Had a great experience! Staff was knowledgeable about the availability of gluten free and it was clearly marked on the menu. I had the “shrimp with Angel hair pasta” but subbed the pasta for gluten free. I even had a gluten free cheesecake with strawberries! I told my waiter that I have a gluten allergy and I did not have a reaction after.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 days ago read full review

Celiac

Overall Rating

Review


My daughter got glutened this weekend despite ordering off the gf kids menu. she also had a flavored lemonade so not sure where it came from. We have been there before and been fine but don't think we will chance it again

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I haven't had any issues here. Wish there were more flavors of GF cheesecake, but the Godiva chocolate is to die for!

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Delivery
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Gluten Free cheesecake with strawberries! It's sugar free but tastes amazing!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Ordered the shrimp angel hair pasta (gluten free option) the pasta given was not angel hair but another kind. The pasta was very hard, dry, and bland. Please order another dish and save your money.

Updated 4 years ago read full review

Overall Rating

Review


You should not offer a gluten free menu if you don't even take basic precautions to separate the food. I ordered a dish with GF pasta, it contained several pieces on non GF pasta in the dish. The manager came over and assured me that the next dish would be fully GF. I waited 20 minutes for another dish containing mixed GF and regular pasta. Unfortunately I ate much of the "GF" dish before realizing it was cross contaminated. Sick for a week, even after being assured by a manager it would be GF. I know they can't assure 100% GF but having mixed GF and regular pasta is unacceptable.

Celiac friendly?

No

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


ordered the four cheese pasta gluten free, plenty of the menu can be gluten free upon request so I had tons of options! Waiter understood my request and I wasn’t glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


BE CAREFUL EATING HERE! I was told by two waitresses two different things at two different occasions. The first waitress told me that they’re super careful in the kitchen, they have a separate fryer for fries, and they prepare food in a designated area of the kitchen. I thought, “great!” And got the four cheese pasta and didn’t think anything of it. The second waitress told me that they use the same water to boil ALL of their pasta and they use the same utensils for everything. I was upset that i was told two different things at different occasions and could’ve possibly been glutened. It’s clear that their waitresses/waiters aren’t educated on allergen protocols, especially gluten. I ended up just getting a salad with their balsamic because that was the only thing that was gluten free… boring!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Would NOT recommend any of their pastas. I ordered one of their pastas with gluten free noodles and said I had an allergy, but there weren’t few wheat noodles found in my pasta. I got very sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I’ve been two separate times and have been gluten-ed twice. The drive is terrible and the kitchen is constantly messing everything up. The first visit they served me the wrong pasta.. the second visit they served me the wrong cheesecake. My husband also gets cross contaminated EVERY. SINGLE. TIME. It’s too expensive to get terrible service and to just get sick from.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


A lot of gluten free options and the servers were very knowledgeable

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info