The Cheesecake Factory

I made the mistake of not checking here before we went with some family yesterday. The waiter seemed to lack care about asking for gluten free pasta and did not even ask if it was an allergy or preference as most places do. When I asked for gluten free pasta he even corrected me today so you want the farfelle pasta, I responded I would like the gluten free one please. I followed their online gluten free menu and unfortunately also tried their “gluten free” lowlicious cheesecake. Starting shortly after eating there the symptoms started. They shouldn’t advertise gluten free if they aren’t educating their staff on it. Even the waitress who brought the item just said the type of pasta it was and not that it was gluten free. I had to ask her to be sure and she just answered “uh sure”. I guess these all should’ve been red flags but I wasn’t trying to make a seen. I guess I would next time because I am absolutely miserable today. I would not recommend.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I’m not sure about the safety and I doubt if they have a separate area for gluten free food but being gluten intolerant this worked out ok for us. There were some options but not too many. I had the beet and avocado salad with chicken. It was very good and although not too much t was filling and tasted great.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The gluten free Chicken Cobb salad was delicious. Make sure to let water know since there is only one salad dressing gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The waiter was awesome and helped me order celiac safe food and even got my slice of cheesecake himself since he wasnt sure if the bakery staff was educated on the protocol for celiac customers.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I called the restaurant to inquire about their gluten free options. I wanted to make sure cross contamination would not be an issue. I was told that they cook the GF pasta in the same water as the regular pasta and that they could not accommodate me by putting it in a clean pot with clean water. They also said things are cooked on the same surface, so the gluten free bun would not necessarily be gluten free anymore either. The woman on the phone asked the kitchen manager to verify the info. I will not be eating there. It doesn’t make sense to have gluten free items on the menu that will be cooked in gluten. Beware!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They have “GF upon request” items on menu. But the Shepherds Pie and Cobb Salad both tested “gluten” on my Nima Sensor.

Celiac friendly?

No

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all