Review of Chick-fil-A

8787 Sancus Blvd, Columbus, OH 43240

Overall Rating

Review


I would usually give this place a great review because I have eaten here many times and it’s been safe- but unfortunately the last three times there have been issues. It seems staff isn’t as trained on allergies anymore. One time they charged me for a gluten free bun and then they “ran out” of them and offered me a brownie instead- but did not refund the $2 up charge of the gf bun. This last time they gave me the gluten free bun but put a breaded and FRIED chicken in the allergy container that even had the gluten free sticker on it with a separate gf bun.

Extremely disappointed because I could have gotten extremely sick if I wasn’t paying attention.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago

Celiac