While Chick-Fil-A is still one of our fav places, we have to give a downgraded review for them lately when it comes to Celiac care. While they came out of the gate strong, we have seen them struggle in the past 6 months. Several times now on sandwich orders, we have gotten regular buns when requesting GFree; and even when requesting No Bun. This week, we repeatedly said that we had Celiac, and a “serious medical gluten allergy” to our counter person. She assured us she would mark the order such, and that the kitchen was real careful about that. This “no bun please” order came out with a regular bun. The table server asked if he could just remove the bun. This is when we learned the order was Not marked. Stating again our restriction, it was taken back. He returned later, apologizing that it had been made wrong again. It finally came out appearing correct. However a short time after finishing our meal, we had a reaction.
Chick has the knowledge, the facilities, and the intent to care for its G-Free customers. But lately some issue with communication or training is short circuiting their execution. We hope we can update this review later in the positive.
— Not very
— No gluten-free information on the menu
— Some
— Excellent
We are here for the first time - this location. I always double check to make sure the fries are fried in a dedicated frier. They are. My five year old with celiac got the kids meal, with fries and grilled chicken dippers. Happy kid!
— Somewhat
— Some
— Excellent
Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.
The multi grain GF bun is a 9 in the gluten free world. I got the grilled chicken club and waffle fries. Both taste really good and so far so good on contamination.
— Somewhat
— Some
— Good
I have eaten here many times. I have found Chick-fil-A to be a very good gluten-free venue, however, If you have Celiac disease you must tell the cashier that the order is an allergy. Most places will automatically assume that GF is a diet preference and not use safe handling. They are trained in allergy handling and this is what they look for when working.
— Very
— No gluten-free information on the menu
— Some
— Excellent
This Chick-fil-A is one of my favorite fast food restaurants in the area since it has a gluten-free menu.
This establishment offer grilled nuggets, grilled filets, gluten-free buns, lettuce wraps, french fries (made in their own fryer), fruit, kale salad, and other larger salads which you have the option of putting grilled nuggets on and customizing to your liking.
The cashier will communicate to the kitchen if you tell them you have a gluten allergy by having the kitchen team member change their gloves.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
As a celiac I would definitely not recommend this location! I also have DH and got an awful rash after eating here. I would give it a zero safety rating if that was an option. Should have known it wasn’t safe when I was handed my food and asked if it was gluten free and he didn’t know. Most likely haven’t trained the staff about cross contamination. I assumed better from chick fil a. Your meal and service was definitely not my pleasure.
— Not at all
— Gluten-free items are marked on the main menu
— Below Average
The staff warned against ordering even the grilled chicken and waffle fries because of cross-contamination. They offered me potato chips - LOL! 🤷🏼♀
— Not at all
— Gluten-free items are marked on the main menu