Chick-fil-A

We stopped by this Chick-fil-A while traveling. They were slammed, so I just don’t think our need for no cross-contamination was a priority. My daughter has celiac and was in crazy pain after eating the grilled nuggets from this Chick-fil-A. It’s just taught is to be more careful about not choosing Chick-fil-A in the midst of a crazy lunch or dinner rush.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I never take my celiac son to Chick-fil-A because I’m so fearful that he will get sick from cross contamination. I know fast food can get tricky when trying to safely eat gluten free. The kind young lady at the drive thru was helpful and seemed knowledgeable about cooking practices and separate fryers. It made me feel very at ease about giving my son the grilled nuggets and fries. I’d been extremely anxious about it since we were traveling and had no other options for lunch. That was yesterday and I’ve seen no signs of sickness from him. I have no worries that he got anything he shouldn’t have. I’d definitely feel good about going back to this location again.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff was amazing! Dedicated fryer, gf bun wrapped in sealed bag, changed gloves before preparing!

Celiac friendly?

Yes

Hateful chicken and not much food unless you like it bland

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Love chick-fil-a! They note all gf options on the online menu, gf bun comes in a sealed package. Grilled options are gf as well as some sides, and I'm so glad I can always eat their waffle fries! Always feel safe eating here whenever I'm in Farmington.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I go to chick fil a all the time and have never had a bad experience! I have ordered the market salad with grilled chicken and avocado ranch dressing, the grilled nuggets meal with fries, the grilled chicken sandwich with a bun that comes in a package so no cross contamination. All of these are great choices that I have never had issues with. All the sauces are gf as well as ice cream and milkshakes (besides the ones with cookies in it). I have also tried breakfast sandwiches but I sub the biscuit for the gf bun and it tastes great!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering

I ate at this location 4 weeks in a row (once a week). I was never sick. I only ordered the grilled chicken sandwich & fries. The 1st three times, I was lucky enough to get the same cashier who remembered me. During my initial visit, she verified with her superior about gluten free items and got the manager booklet which had a list of all available gluten free items (which was good to know). After placing my order, she went to the kitchen line to tell them about my GF order. Upon receiving the order, my food was in the same bag as my family's, which I didn't feel very comfortable about---but, again, I did not get ill. At following visits, I ordered completely separately from my family, and it worked well.

During my 4th visit, I had a different cashier (name tag said Team Leader). First thing, I said that I require GF, which she nodded and continued with my order, saying she was entering to change gloves. She, too, went to the kitchen line regarding my order, but I did not hear what she said. While my family was ordering, I looked at my receipt, which did not mention GF or any allergy. When I mentioned it, she only said that she forgot to charge me for the GF bun (which was almost $2!!!). When I received my food, I could tell it wasn't GF. The sandwich was in a regular box---so, basically, they changed gloves to prepare my food but prepared it exactly the same as any other sandwich (the GF bun was not included). I mentioned to the person that it was suppose to be GF, and she happily re-did my order (the cashier heard me and mentioned that she forgot to include that). I was a bit nervous about eating my food (wondering if they just removed the bread), but I am guessing they didn't as I did not get ill.

I would return to this location but verify before completing my order that GF was added to my order. I wish ordering GF was simpler!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout

We have eaten at this location probably 75 times and I think only gotten sick once. So nice to have a place where my son can eat the fries. We just learned the have gf buns too!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good