Chick-fil-A

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Fries
75% of 4 votes say it's celiac friendly
2431 Wabash Ave
Springfield, IL 62704

Top Reviews


Not celiac

Overall Rating

Review


Gluten free bun was so stale it fell apart when I tried to eat it. And they charge extra for it. Had to throw it out. The fries were not done. Yuck! Won’t go back here again. I don’t get to eat out very often and decided to try it, but wasted my money tonight. Very disappointed!

Quality & Quantity


How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 months ago read full review

Overall Rating

Review


Had grilled chicken with GF bun and waffle fries, no issues

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The manager was very confused about what the definition of gluten free is. They were very busy so she totally blew me off, like if being gluten free was from another planet, I will never eat in this Springfield location again, Very disappointed. If I could give it 0 stars I would!

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Takeout

Notes


Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.

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More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They have a dedicated fryer and if you tell them of the allergy or celiac, they guarantee glove changes and cleaned work space to support the order. They have glueten free buns as well. The staff is always helpful and if they dont know an answer or understand the allergy they get someone who does. Now that i know i xan have fries again they have gotten to know me and tag my order.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


I've eaten here several times with no issue. They have limited GF options, but the food is easy and very convenient. The grilled chicken is gluten free, and the waffle fries are fried in canola oil separate from the fried chicken. Their website has a full allergen list.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


We went here at peak busy time. Both of the managers were incredibly helpful!! One of them (a man named MJ) made sure that the employees washed and changed their gloves. He also insured my food was put in a separate bag so there was no cross contamination. The other manager (I forgot his name unfortunately) came over to make sure my food was flagged correctly. Overall, it was a wonderful experience!! This is the first time I’ve ate at a restaurant and felt 100% safe about my food.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


This location has gf nuggets and uses a different fryer for fries. Put in allergy note and changed gloves. Felt safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Celiac

Overall Rating

Review


Has gluten free buns and knowledgeable staff. I didn’t get sick

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I've tried eating here with a variety of different gluten-free meal combinations, but every time I get cross-contaminated. Maybe this place can work for those with low sensitivity to gluten, but it has never been safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering

Overall Rating

Review


Have good food & enjoy what I get. Hard to find food here that is safe.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

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