Just had my second experience with this Chipotle, within about 45 minutes I had an awful reaction. I would not trust this one even if they change gloves and wipe things down, I think the food had already been contaminated which is really unfortunate because most of it is naturally gluten free. :( Not safe for sensitive celiacs, but probably fine for those following a gf diet.
— Not at all
— Some
— Good
I have been to this location more than once. Tell them you are celiac right away and they will wipe down the counter, change out the utensils, wash their hands and change their gloves. I try not to go at "peak" meal times, so it is easier on staff and other customers. I get vegan burrito bowls and they are quite tasty and I have not been ill.
— Somewhat
— Most/All
— Excellent
We visited Chipotle while visiting Flagstaff on the way to the Grand Canyon. My daughter has Celiac’s disease and ordered a kids taco plate without the taco shell. She got steak, rice, and beans. We alerted them of her gluten allergy. They immediately wiped down the food service area and got new utensils to make her plate. She did not eat any chips but I have been told that they are gf. She had no issues afterwards. We would definitely recommend Chipotle to those visiting Flagstaff with Celiac’s.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Did a great job of ensuring my meal was gluten-free. Gloves and utensils were changed and one person completed the meal.
Very happy with their concern for my gluten intolerance!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Unfortunaly we used to trust this place. visited again and paid attention... tons of cross contamination that cannot be fixed. they go the extra mile when you tell them but they cannot fix what was done in cooking the . after the item was cooked they cut it up on a filthy table. As the pieces dropped off the cutting board they picked it back up and put it in with the rest. Also in the line evry time they give someone a scoop of something they bang the spoon out on the tortilla and put it back in the bowl. we no longer trust it here.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Thank goodness for Chipotle! Always good, always gf. Daughter is celiac and has burrito bowls. No problems.
Yes
This Chipotle does a wonderful job with gluten free orders. If there happens to be a staff member that is a little unsure of what to do with a GF order, a manager always steps in to show them. And they have great attitudes about the extra time and effort it takes to make our food safe. My Celiac son and I have eaten here many times!
Yes
My go to place for clean Mexican food
good place to eat gf. soft and hard tacos are gluten free as well as the burito bowl. the staff always changes their gloves and changes the utensils for the food. they are always happy to do gluten free even when the line is long. everything on the menu is gluten free except the flour wraps for buritos.
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent