I've been here a handful of times and I've never had an issue.
Yes
Never got sick here but you always have to be mindful and let staff know
Yes
They said what was gluten free, but me being new to all this, didn’t think about the utensils or the gloves. It was really tasty but made me feel sick afterwards. Bummed.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good food. I like their bowls.
Yes
Yes
It's fun to be gf involved in a place like this but it's always a gamble with so many people and utensils. When I have gone in when it is slow, they are accommodating and change all the spoons and gloves and such. I still haven't felt well after the few times I've been there, though.
The server seemed to understand about gluten free, and upon request, changed her gloves. Then, when informing the next server on the assembly line that I was gluten free and required clean gloves, she absentmindedly put a wheat tortilla in to be warmed, and then put my corn tacos in a plate. When I pointed this out, she at first denied a problem, and then acquiesced to my request that she again change her gloves. No apology. The shredded beef for the taco was very wet, which resulted in a soggy taco that fell apart. This place was not cheap and the service and food quality should be better.
Love love love chipotle! Love how most of the menu is gf!
Good cafeteria style mexican restaurant. Most items are gluten free.
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent