I've been here a handful of times and I've never had an issue.
Yes
Never got sick here but you always have to be mindful and let staff know
Yes
They said what was gluten free, but me being new to all this, didn’t think about the utensils or the gloves. It was really tasty but made me feel sick afterwards. Bummed.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good food. I like their bowls.
Yes
It's fun to be gf involved in a place like this but it's always a gamble with so many people and utensils. When I have gone in when it is slow, they are accommodating and change all the spoons and gloves and such. I still haven't felt well after the few times I've been there, though.
The server seemed to understand about gluten free, and upon request, changed her gloves. Then, when informing the next server on the assembly line that I was gluten free and required clean gloves, she absentmindedly put a wheat tortilla in to be warmed, and then put my corn tacos in a plate. When I pointed this out, she at first denied a problem, and then acquiesced to my request that she again change her gloves. No apology. The shredded beef for the taco was very wet, which resulted in a soggy taco that fell apart. This place was not cheap and the service and food quality should be better.
Love love love chipotle! Love how most of the menu is gf!
Good cafeteria style mexican restaurant. Most items are gluten free.
There were options on the website, however, the particular server I had did not offer to give me corn tortillas and I had to get a bowl instead. He was kind of bratty if we are being honest
— No gluten-free information on the menu
— Some
— Good
— Most
— Excellent
Very helpful staff make sure to tell them gluten free they wipe off counters and change gloves.
— Very
— Some
— Good
I used the online menu so I would know what was GF. I ate a bowl with the cilantro rice, steak beef, pinto beans, sour cream, cheese, and lettuce. The staff really didn’t seem like they knew what gluten free meant but maybe they did 🤷🏻♀. I didn’t get sick.
https://chipotle.com/nutrition-calculator
— Somewhat
— Most
— Good
This was literally the worst experience I’ve had at Chipotle, ever. Normally the ones I’ve been to have knowledge of changing out spoons and washing hands and no one on the staff had any idea what they were doing. I try to explain several times but finally gave up when I realize they weren’t understanding and there was a huge line behind me. I would never recommend this chipotle to anyone who had a gluten sensitivity or allergy.
— Not at all
— No gluten-free information on the menu
— Some