I've eaten here now 3 times. 2 out of the 3 I told the woman behind the counter I had celiac, she immediately washed her hands and changed her gloves. Awesome. The 3rd time I ordered through their app which is a huge risk because I can't tell them about my celiac issue, but still I was fine. The biggest risk is that when they make burritos, etc. there is a chance that the spoon will touch the flour tortilla and then touch the rice/beans in your bowl, but ya kinda always take that risk when you eat out as a celiac sooo....I consider this 5 out of 5 in my book.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
When you tell them you need your bowl gluten free they will wash their hands, change gloves and switch out spoons.
— Somewhat
— No gluten-free information on the menu
— Most
— Excellent
They immediately offered to change their gloves and went to ask to confirm what might have gluten. Was told everything is gluten free except tortillas. Very happy with service and options!
— Very
— Most
— Excellent
This place is celiac friendly
— Very
— Most
— Excellent
Excellent experience- they immediately changed out spoons, gloves, and wiped down the counters before preparing my bowl. They got fresh ingredients from the back for items that weren’t added with a spoon. They were all very kind about it too which is an added bonus.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
There is much cross contamination I left real fast. They scooped from trays and put foods on wheat tortilla tapping several times to get contents off spoon. Then rescooped in trays to wheat tortillas multiple times. DONT EVEN THINK OF GOING THERE IF YOU ARE A CELIAC.
— Somewhat
— None