Chipotle

Celiac friendly?

Yes

I've eaten here now 3 times. 2 out of the 3 I told the woman behind the counter I had celiac, she immediately washed her hands and changed her gloves. Awesome. The 3rd time I ordered through their app which is a huge risk because I can't tell them about my celiac issue, but still I was fine. The biggest risk is that when they make burritos, etc. there is a chance that the spoon will touch the flour tortilla and then touch the rice/beans in your bowl, but ya kinda always take that risk when you eat out as a celiac sooo....I consider this 5 out of 5 in my book.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They did not change their gloves. Told me they ran out of separate toppings. Same work space

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

It May have just been this location because usually all chipotles are a safer option, but they told me they ran out of toppings and just threw what they could in my bowel. The same toppings that were touched by flour tortillas and I’m sure there was cross contamination! Truly disappointing! 1 Star

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

On Safety

Staff didn’t know what to do . Needed to be asked to put in clean gloves and reminded to use clean utensils. The last time I went to this location I thought they were knowledgeable and did a nice job. Today’s crew had not been trained properly. Also their COVID-19 precautions were very lax. Masks worn improperly or around their necks. Probably won’t be back.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Comment

Their COVID-19 precautions were very lax. Masks worn improperly or around their necks. Probably won’t be back.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Unsure

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

On Safety

Honestly, I’ve gotten sick eating here twice mostly because I do not think the staff cared about my allergy. Only at a few bites and got sick quick. I ordered according to their online menu that was GF

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Offers online ordering
• Good quality & quantity of healthy options
• Good vegan options
• Good for takeout
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

They do wipe down the counters and change their gloves after washing their hands. They take out the condiments straight from the bag below the buffet style service.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Offers online ordering
• Good for dairy-free
• Good for takeout

Celiac friendly?

No

The staff was polite and changed gloves when I ordered my rice bowl. However, I noticed as they made someone else's burrito that the serving spoons touched the flour shell and then they put the spoon back in the container. I got extremely sick and suspect it was from cross contamination on the spoons.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

On Safety

I have a very sensitive gluten intolerance and every time I try their food I get my symptoms

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

Only on their website/ nutrition info you can find gluten free information

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

They are very nice and will always change gloves when asked. I have never in my life gotten sick, and I have eaten here a lot.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

If you eat here you cannot get a burrito or a taco, but you can get a bowl! The bowls have all the same stuff that the burritos and tacos have, except for the shell/wrap/tortilla. Everything they put inside the food is gluten free. The chips are also all gluten-free corn chips.

Other Characteristics

• Good for dairy-free
• Good with other allergies
• Good quality & quantity of healthy options
• Good for breakfast/brunch
• Good vegan options
• Good for takeout
• Offers online ordering

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

They do use flour wraps. But if you tell the worker you are gluten free they will change their gloves, change the spoons, and should also change the lettuce and cheese containers since they stick their hands in with the gluten gloves

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Very yummy of course. Gone here for years.

Other Characteristics

• Offers online ordering
• Good for takeout
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

Kudos to the manager who upon learning that one of the meals was for a celiac (gluten free) person stepped in and with GREAT personal and serving care assured that there was no cross contamination. 5 Stars for the extraordinary care that was exercised

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Offers online ordering
• Good quality & quantity of healthy options
• Good vegan options
• Good for takeout
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

Workers will change gloves, wash hands, wipe down counter, and bag meals separately. They are compliant and very kind!

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Everything at Chipotle is gluten free except the tortillas.

Other Characteristics

• Good for dairy-free
• Good with other allergies
• Good quality & quantity of healthy options
• Good vegan options
• Good for takeout
• Offers delivery
• Offers online ordering

How confident are you that this establishment takes safety precautions against cross-contamination?

— Unsure

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Everything at Chipotle is gluten free except the flour tortillas. I LOVE having so many choices!!!

Other Characteristics

• Offers online ordering
• Good for takeout
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They’ve definitely gone downhill. Last time I got their food, it wasn’t very good (dry chicken, missing ingredients) and I was sick afterwards for several days. Can no longer recommend

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Comment

I love chipotle! They never disappoint, they always give you a good amount of food. I usually get a bowl and most items on their menu are gluten free and celiac safe.

Celiac friendly?

Yes

The folks working here were super conscientious about changing gloves, wiping the counter, and using new tongs when I told them of my gluten allergy. The food was great and I feel great!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

Cross contamination is high if they don’t change gloves or use fresh utensils. Not Celiac safe. Informed them of this but my meal had evidence of other salsas and meat, so it appears utensils were not changed even though requested. Stopped eating as soon as saw this but still having gluten reaction

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

Will change gloves, wash hands, and get separate cheese and lettuce if you ask. It really depends on the person you get when you order though. I’ve had both really good and really bad experiences. Most of the time the workers are very friendly but I’ve had a few of the workers get visibly irritated when I tell them I have celiacs.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

The food is always good. I love getting the rice bowls and they’re fantastic.

Other Characteristics

• Offers online ordering
• Good for dairy-free
• Good with other allergies
• Good quality & quantity of healthy options
• Good vegan options
• Good for takeout

Comment

I would give it 5 starts if some of the employees weren’t so rude. A few get visibly upset when they have to wash their hands and change their gloves. It’s just an unsettling feeling when they’re making your food and it’s honestly just really rude.

Delicious clean ingredients and they’ll change their gloves and spoons if you tell them you’re gluten free.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good with other allergies
• Good quality & quantity of healthy options
• Good vegan options
• Good for takeout

I've eaten at other chipotles and been ok, but I'm having a major wheat reaction this morning. It's possible it's one of my other sensitivities, but none of them give me this reaction that I know of. When I ordered, I told the server about my restrictions. He didn't change his gloves like I've seen at other franchises, nor replace the serving utensils. Like an idiot, I didn't ask him to because I didn't anticipate it being a big deal. And I didn't want to make his life harder during the pandemic. But... Ow.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

Will wash hands and change gloves if you ask.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

All meats and all condiments are gluten free. Can order any salad or bowl option. If you ask, they have corn tortillas that they can use instead of flour ones. Also have crunch corn shells available.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

They change their gloves if you tell them it’s an allergy

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Great food, most of the menu is gluten free. Tortillas are not gluten free.

As long as you get a glove change and tell them about the allergy, you are good to go!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

They will wash their hands and change out their gloves before starting. For things like cheese or lettuce where someone could have touched a tortilla and then touched the cheese or lettuce, they grab it from storage so it has no contamination. Only one person touched your food the entire time and you watch it.

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

The only thing with gluten is a tortilla. Everything else is safe so tons of options!

Comment

The staff is well trained.

Celiac friendly?

Yes

Congratulations! You found the only safe restaurant to eat at in York. It's the only restaurant I eat at.

Celiac friendly?

Yes

My mom and my son always get the hard tacos. Neither have had any sickness after eating there. We have always had good experiences here. The staff will change gloves and get ingredients from the back containers for us.

Chips gluten free awesome! You can eat almost everything but not tortillas or quesadillas!

Celiac friendly?

No

They do offer foods that do not contain gluten for those who are just intolerant to gluten. I personally got chips, salsa, and queso which are shared with equipment where cross contamination is available. They have a sheet that tells you which items contain gluten! Very helpful and happy I was able to eat something at the airport. (Terminal B)

Celiac friendly?

Yes

The staff is always very accommodating, they change gloves and get lettuce, cheese, etc from a separate refrigerator.

Celiac friendly?

Yes

Knowledgeable staff did hand wash, glove change, and changed the spoons before serving my food.

Celiac friendly?

Yes

The employees at this location never have any problem changing gloves and even washing their hands if I let them know I have an allergy before ordering, and usually even make sure they know WHICH allergy.

Celiac friendly?

No

None of the staff seemed to know what celiac disease was. They didn’t know to change gloves, or why we needed fresh lettuce. Our 2 girls have Celiac so I explained and they were willing to change gloves and get us some “salad lettuce” since all of there lettuce containers had had employees hands in them with potential cross contamination. The one employee that new where uncontaminated lettuce was started to leave and the other guy was getting the wrong lettuce. I would NOT recommend eating here if you have celiac disease!!

Celiac friendly?

No

Server was annoyed when I asked him to change his gloves for GF protocol. Asked another server to get cheese out of a fresh bin in the back and that server did not change gloves. Bins of chicken and guacamole were low and looked stale. Food did not pass Nima sensor test so bad to throw it away

Celiac friendly?

Yes

Ordered a bowl with lime rice, chicken, shredded cheese and guacamole. Had to ask server to change her gloves to abide by GF protocol but she was good about getting new bins of fresh food. Dish passes Nima sensor test

Staff accommodates by changing gloves but can be hit or miss regarding overall service.

Celiac friendly?

Yes

They will change out utensils and food for you if you have an allergy.

They do not have corn tortillas but everything else is safe. EDIT: got sick here from cross contamination. I read other reviews on the chain and some people suggest not getting lettuce. I got lettuce so that could have been what glutened me. Everything else they use spoons for.

Celiac friendly?

Yes

Always good and the staff know the allergy protocol.

Did an amazing job with new gloves, new utensils, etc!

Celiac friendly?

Yes

I can’t praise this location enough. I go here multiple times a week with no issues. Great staff!

Celiac friendly?

Yes

Server changed gloves and washed hands immediately after I said I have a gluten allergy.

Celiac friendly?

Yes

I asked for a Gluten Free menu and the staff explained everything very well, wiped down the counters, changed gloves & spoons!! They were so very nice and accommodating!!

Celiac friendly?

Yes

Please read this review. The guy or the girl takes off the gloves and his or her hands. Then washes his or her hands and then put new gloves on. Change the spoons and fresh toppings. Wipe down the surface. For the soft corn tacos they put tinfoil on it no cross-contamination for the soft taco warmer. This place is celiac friendly :)

Celiac friendly?

Yes

Excellent place! I walked in and said I have Celiac Disease and the person who took my order immediately changed gloves and cleaned counter. Chipotle is my go-to when traveling. Never disappoint

Celiac friendly?

Yes

My first time there after being diagnosed. I just told them first thing that I have celiac disease and immediately they changed their gloves and knew exactly which ingredients to pull from fresh containers. I was impressed!

Celiac friendly?

Yes

I get the veggie bowl and I'm happy with them

They’re great about food allergies here! Sometimes I need to remind them about changing out spoons, but it’s super rare. They do an excellent job and I’ve never gotten sick here.

Celiac friendly?

No

I watched the spoons and ladles go all over flour tortillas and then back. This place is a cross contamination nightmare.

Celiac friendly?

Yes

The staff was good with my cross contamination and i trust this place a lot!