Chipotle

Did an amazing job with new gloves, new utensils, etc!

Celiac friendly?

Yes

I asked for a Gluten Free menu and the staff explained everything very well, wiped down the counters, changed gloves & spoons!! They were so very nice and accommodating!!

Celiac friendly?

Yes

Told them my daughter was celiac. Whole line changed their gloves, changed utensils, wiped down the line and even used fresh ingredients. So impressed! Wish all Chipotle locations were so well trained in allergy protocols.

Celiac friendly?

Yes

The staff knew the protocol- changed all the spoons, washed their hands, changed gloves and wiped down the prep area. They were also very friendly. Will visit often!

Celiac friendly?

Yes

Amazing the manager came out and went through the full protocol. I have never had any Chipotle clean the counter and change the utensils before serving me, and I did not end up with the headache! Wow, above and beyond. Stopped while driving through for vacation.

Celiac friendly?

Yes

There are many choices! Also, the server changed his gloves and the serving utensils. I really appreciate the care taken!

Celiac friendly?

Yes

My mom and my son always get the hard tacos. Neither have had any sickness after eating there. We have always had good experiences here. The staff will change gloves and get ingredients from the back containers for us.

Chips gluten free awesome! You can eat almost everything but not tortillas or quesadillas!

Celiac friendly?

No

They do offer foods that do not contain gluten for those who are just intolerant to gluten. I personally got chips, salsa, and queso which are shared with equipment where cross contamination is available. They have a sheet that tells you which items contain gluten! Very helpful and happy I was able to eat something at the airport. (Terminal B)

Celiac friendly?

Yes

The staff is always very accommodating, they change gloves and get lettuce, cheese, etc from a separate refrigerator.

Celiac friendly?

Yes

Knowledgeable staff did hand wash, glove change, and changed the spoons before serving my food.

Celiac friendly?

Yes

The employees at this location never have any problem changing gloves and even washing their hands if I let them know I have an allergy before ordering, and usually even make sure they know WHICH allergy.

Celiac friendly?

No

None of the staff seemed to know what celiac disease was. They didn’t know to change gloves, or why we needed fresh lettuce. Our 2 girls have Celiac so I explained and they were willing to change gloves and get us some “salad lettuce” since all of there lettuce containers had had employees hands in them with potential cross contamination. The one employee that new where uncontaminated lettuce was started to leave and the other guy was getting the wrong lettuce. I would NOT recommend eating here if you have celiac disease!!

Celiac friendly?

No

Server was annoyed when I asked him to change his gloves for GF protocol. Asked another server to get cheese out of a fresh bin in the back and that server did not change gloves. Bins of chicken and guacamole were low and looked stale. Food did not pass Nima sensor test so bad to throw it away

Celiac friendly?

Yes

Ordered a bowl with lime rice, chicken, shredded cheese and guacamole. Had to ask server to change her gloves to abide by GF protocol but she was good about getting new bins of fresh food. Dish passes Nima sensor test

Staff accommodates by changing gloves but can be hit or miss regarding overall service.

Celiac friendly?

Yes

They will change out utensils and food for you if you have an allergy.

They do not have corn tortillas but everything else is safe. EDIT: got sick here from cross contamination. I read other reviews on the chain and some people suggest not getting lettuce. I got lettuce so that could have been what glutened me. Everything else they use spoons for.

Celiac friendly?

Yes

Always good and the staff know the allergy protocol.

Celiac friendly?

Yes

I can’t praise this location enough. I go here multiple times a week with no issues. Great staff!

Celiac friendly?

Yes

Server changed gloves and washed hands immediately after I said I have a gluten allergy.

Celiac friendly?

Yes

Please read this review. The guy or the girl takes off the gloves and his or her hands. Then washes his or her hands and then put new gloves on. Change the spoons and fresh toppings. Wipe down the surface. For the soft corn tacos they put tinfoil on it no cross-contamination for the soft taco warmer. This place is celiac friendly :)

Celiac friendly?

Yes

Excellent place! I walked in and said I have Celiac Disease and the person who took my order immediately changed gloves and cleaned counter. Chipotle is my go-to when traveling. Never disappoint

Celiac friendly?

Yes

My first time there after being diagnosed. I just told them first thing that I have celiac disease and immediately they changed their gloves and knew exactly which ingredients to pull from fresh containers. I was impressed!

Celiac friendly?

Yes

I get the veggie bowl and I'm happy with them

They’re great about food allergies here! Sometimes I need to remind them about changing out spoons, but it’s super rare. They do an excellent job and I’ve never gotten sick here.

Celiac friendly?

No

I watched the spoons and ladles go all over flour tortillas and then back. This place is a cross contamination nightmare.

Celiac friendly?

Yes

The staff was good with my cross contamination and i trust this place a lot!

Celiac friendly?

Yes

The lady that helped me was trained and knew exactly what to do for Celiac’s.

Celiac friendly?

Yes

We eat there often and my boys never get sick. They change their gloves and seem aware of what they need to do when serving those with celiac.

Celiac friendly?

Yes

the nicest people ever changed their gloves for me, changed the scoops to clean ones, and cleaned off the counter. in case I got glutened from the tortillas other people get. I have never gotten sick and most of their ingredients are gluten free. I love Chipotle!

Celiac friendly?

Yes

Came in for lunch and had a burrito bowl. The manager held the line to remove and replace all utensils being used as well as have the employee making my meal wash her hands and replace her gloves! He also carefully watched to make sure she didn't automatically grab the lettuce from the same tub. She got out a separate tub of cheese and lettuce. Great job of avoiding cross contamination!!!

Celiac friendly?

Yes

I eat here all the time, and I’ve never gotten sick!

Very conscious of cross contamination changed gloves and pulled from new containers.

Celiac friendly?

Yes

chipotle definitely has gluten free items. I ordered a burrito bowl with white rice, black beans, steak, lettuce, corn & cheese. Definitely stay away from their tortilla chips, torillas or beer to avoid problems. Also if you ask for them to replace their gloves for you they will :)

This Chipotle is very knowledgeable about how to prepare gluten free orders. They also are always friendly when they hear that an order has to be gluten free.

Celiac friendly?

Yes

I'm celiac, and when I told the woman working behind the counter she changed her gloves and also took it upon herself to carefully get me a take-out bowl and lid from midway down the stacks to avoid cross-contact. Chips and queso are GF as well, not sure on processing cross contact with them but I did not get sick. So pleased I can still enjoy one of my favorite lunches!

I have celiac and can order the rice bowel with beans, guacamole, chicken and black beans with no problems. They change gloves as well.

Celiac friendly?

Yes

Staff very helpful and changes all serving spoons

Celiac friendly?

Yes

Staff was awesome! Washed hands, changed gloves and spoons, got some items from separate bins. (Granted they were not that busy at that time, so that was good, but it was still very much appreciated!)

Celiac friendly?

Yes

According to their in store allergen list everything is gluten free expect tortillas. I was so happy with this place!!!!

Celiac friendly?

No

This branch seems to not do as good of a job on honoring gluten allergy requests on to go orders.

3 stars because they had gluten free options, but overall a disappointing experience. Staff didn’t automatically change gloves. Staff wasn’t familiar with menu - I had to let others go before me so I could google.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

Don't do it. I ate lunch there last Sun and was sick all day and night into Monday. I told them I had a gluten allergy and ordered a Burrito Bowl with chicken. She changed her gloves, but then preceded to use the same bins and the same spoons to serve my ingredients. At the end, a different server with glutened gloves put the lid on my bowl. They clearly had no clue. I'm newly diagnosed with celiac and thought I'd be fine; I was very wrong. Never again.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Comment

Bathroom was really filthy

Changed gloves and spoons before serving your food. The most careful chipotle restaurant I’ve ever been to.

Order a burrito bowl and no problem. Rice, meat, veggies, salsa, guac etc are gluten free. Most staff are knowledgeable.

Whenever I eat here, I notify them of a gluten allergy and they will change gloves, change spoons, and use a different container of lettuce, cheese and guacamole if you ask. Yummy and have never had issues with getting sick

Celiac friendly?

Yes

The employees and management at this location are AMAZING. They change their gloves, clean the entire line, get new spoons, get new containers of cheese and lettuce (so they don’t touch something someone else touched with gluten hands) and best of all are so nice about it all. they never make me feel bad for taking up more time or anything. i told the cashier thank you so much and she said “everyone deserves chipotle!!” This is one of the only places I feel safe eating at!

Celiac friendly?

No

Not celiac friendly. 1st thing they do is drag spoon for meat across flour tortillas. Major cross contamination. I have gotten sick.

Celiac friendly?

Yes

Staff washed hands, changed gloves, and pulled out the “allergy” card to ensure that the chips were gluten-free!

Celiac friendly?

Yes

They were very accommodating and changed out all utensils and gloves.

Celiac friendly?

Yes

To minimize the chance of CC I got a bowl with just rice, beans and fajita veggies. The server washed his hands and changed his gloves before hand. Was tasty and no reaction. Been back a few times with success (Nima Smiles). The evening shift seems to be more aware & knowledgeable and willing to get Fran ingredients from the back. Been back a few times with success (Nima Smiles). They evening crew is becoming more aware & knowledgeable.

It is possible to eat here safely but it sometimes requires vigilance. They touch the flour tortillas all the time, so you have to request gluten free for an allergy. Then make sure they change their gloves and don’t touch anything with gluten. Avoid the lettuce and cheese, or ask for some from the back, because the stuff at the counter has been reached into. They generally do all this without requesting it, but it varies by day and employee. Non-busy times are always best. They have a tip jar, so I try to tip when they do it right without me having to remind them, but you can’t add a tip to the credit card tab, so it’s good to have a little cash for that.

Celiac friendly?

Yes

I have eaten here several times with no issues. The staff are always willing to change gloves if you ask. I did get exposed once when I ordered delivery and did not tell them I had celiac - clearly not their fault. If anything, that proves that they take exposure seriously. Recommended.

Celiac friendly?

Yes

I've been here a handful of times and I've never had an issue.

Celiac friendly?

Yes

Been here a few times and I've never had an issue!