Thank-you for being so careful for keeping my veg. salad bowl gf! They changed gloves, washed hands and changed out spoons. They were out of guacamole, but I was so pleased with their service that I didn't care.
— Very
— Most/All
— Excellent
They had a card with allergens listed and only 2 with gluten. Our server changed gloves and spoons for each of our choices! The food was great and we had no reactions after!!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Did an amazing job with new gloves, new utensils, etc!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I asked for a Gluten Free menu and the staff explained everything very well, wiped down the counters, changed gloves & spoons!! They were so very nice and accommodating!!
Yes
Told them my daughter was celiac. Whole line changed their gloves, changed utensils, wiped down the line and even used fresh ingredients. So impressed! Wish all Chipotle locations were so well trained in allergy protocols.
Yes
The staff knew the protocol- changed all the spoons, washed their hands, changed gloves and wiped down the prep area. They were also very friendly. Will visit often!
Yes
Amazing the manager came out and went through the full protocol. I have never had any Chipotle clean the counter and change the utensils before serving me, and I did not end up with the headache! Wow, above and beyond. Stopped while driving through for vacation.
Yes
There are many choices! Also, the server changed his gloves and the serving utensils. I really appreciate the care taken!
Yes
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent