Chipotle

This place is a hot mess. They were obviously very busy with phone in orders as the short line I was in took 20 minutes before my order was even taken. The prep line was very messy and when I told them I needed gluten-free precautions the employee shrugged her shoulders and asked if I was wanting a tortilla. No precautions were then taken: no line cleaning, no utensils changed, no gloves changed, nothing. Portions are inconsistent and staff couldn't agree on whether the dining room was open or not. The food was good, although $30 for two entrees and two drinks was very expensive for what we got. This was my first visit to Chipotle and it did not live up to the hype. Looking at other reviews, it appears this location has suffered a steep decline in service and quality in the past 6 months.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout
• Offers delivery

I asked that gloves be changed because of my celiac. The woman behind the counter asked everyone in the restaurant to change gloves, then had the cook get a new spatula, sanitize the grill & cook me fresh chicken. Then she used all fresh ingredients & new utensils for every item I added to my bowl. The best experience I've ever had

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

This is my go-to fast casual. Lots of gf options. The only gluten they have are tortillas. Rather than asking staff to change gloves, I just don’t get any toppings they serve with their hands (shredded cheese or lettuce). Never gotten sick. I eat chipotle 2x week.

Celiac friendly?

Yes

Celiac friendly?

Yes

Fantastic and always up to my standards!!!!

Love every chipotle.

Celiac friendly?

Yes

Great food & service! I was very impressed how cautious they were preparing my gf food!

Great food and they are really good about changing utensils and gloves if you tell them you are gluten free.

All you have to do is say "gluten free" and the wonderful servers change gloves and spoons It was during the busy lunch rush when I went and I was so pleased by the fabulous response to my needs.

THIS IS THE BEST CHIPOTLE AROUND!! I have been to several locations in the area, as well as while traveling, and frequently get blank stares when I say I can't have gluten and ask them to change gloves, etc.

This location all the staff I have encountered are so accommodating and knowledgable about how to prevent cross-contamination. I simply mention I can't have gluten, the utensils get changed, counters wiped down, hands washed, gloves changed, even during a lunch rush! No explanation needed. They are so friendly about it, too. Super impressive and they have a VERY loyal customer now!

Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free

While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for soy-free
• Good for takeout