Chipotle

5 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

4698 Vestal Parkway East
Vestal, NY 13850

Most Recent Reviews


Celiac

Overall Rating

Review


The staff will change their gloves upon request. The tortilla press is shared with wheat tortillas, so avoid that. They have hard and soft corn tacos, as well as rice bowls and salads.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I have had good luck not getting sick here. There are lots of places there can be cross contamination but as long as I don't eat anything towards the end of the counter closest to them (because they drag flour tortillas down the line and I've noticed them dipping into the bins of ingredients), I seem to be all right.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Asked immediately if there was a gluten allergy without being promoted. They have separate condiment bowls for gluten free and changed gloves!

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Gluten Sensitive

Overall Rating

Review


Love this place. Bowls are easy to make GF. Love the corn soft tacos, but make sure you get someone behind the counter that is familiar with gluten allergies to avoid cross-contamination on the tortilla warmer. Also avoid the lettuce, as the gloved hands that made the last wheat flour tortilla were probably just in there.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Love it here. They have soft corn tortillas.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


My experience at this location was the worst I have ever had at any restaurant since being Celiac. The server did not wash her hands or get clean spoons. She also passed my bowl to the next server to complete my order and that server was handling a flour tortilla. I spoke up and said she cannot touch my bowl and the server told me "she can wash her hands" and rolled her eyes at me. I cannot express enough, DO NOT go to this location. Such rude service and they need way better allergy training!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Asymptomatic Celiac

Overall Rating

Review


Love the bowls from here. The tacos are good too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I've had about a 50/50 experience here. Most times it's great but occasionally especially when they're busy there's been some cross-contamination. You can see it in their dishes on their line. They did not change gloves when asked.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


There burrito bowls are gluten free, as are most of there toppings. Ask them to change there gloves and I've never had a problem. Great food, good price, no extra charge for GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Just had my second experience with this Chipotle, within about 45 minutes I had an awful reaction. I would not trust this one even if they change gloves and wipe things down, I think the food had already been contaminated which is really unfortunate because most of it is naturally gluten free. :( Not safe for sensitive celiacs, but probably fine for those following a gf diet.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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