Too much cross contamination going on. I ordered a burrito bowl with a small amount of brown rice, chicken, pico, hot sauce and a small amount of cheese. I suffered for that meal. I’m not sure that changing the gloves would help since all the scoops they use touch the flower Tortilla shells. The scoops then go back into the containers after touching the shells.
— No gluten-free information on the menu
— Not Much/None
They have already touched the gluten containing bowls then touched all the other ingredients. It doesn't matter if they change their gloves, cross contamination has already happened. Before I realized that, I was sick before I was away from the table.
No
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Worked great for me. Always ask the first person to change their gloves and walk you down the food line. Good option on the way to the airport.
They went to extra effort to make my daughters meal safe. Though not all their employees were knowledgable, but at least one of them was very!
Yes
Yes
Incredibly knowledgable staff! One of the few places I trust!
Yes
Great ambience and a staff committed to serving Celiac people! Love the brown rice bowls!!
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent