I’ve eaten here many times and always been fine. I ate there tonight and the place was filthy. That should have been my cue to leave, but I figured they’d been busy and it would be fine. We it wasn’t fine. I got glutened and am so sick. I will never be back.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
I have eaten at Chipotle lots of times and always been fine. They are happy to change gloves if they’ve been handling the tortillas. (My review is based on Celiac friendly ness, but I’d also rate the bowls a solid 4/5)
— Very
— No gluten-free information on the menu
— Some
— Good
Updated review- I agree with previous poster that service has gone downhill in the past few years. The last time I ate there I asked for soft corn tortilla, they get my flour without my knowledge, and I got sick. I found out later from a friend that they don’t make soft corn tortillas anymore... previous review- Delicious food and I've never had a problem here. The staff is happy to change their gloves and don't complain. I love going to a restaurant where I can eat almost everything on the menu.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
This used to be a great location, but I've noticed that the quality and customer service has gone downhill in the last several months; inconsistent quantities with each order and rude, abrupt cashiers sometimes. Also--do NOT order the salad without making sure the worker has changed their gloves! They also handle flour tortillas and stick their hands in the lettuce right afterward. Just got glutened that way today..my mistake :((
Yes
awesome food! my 5 year old girl has celiacs and she can eat it and loves it!
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent