I was making on line order , and they have no option for gluten free tortillas.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Poor
Great service, but I may have had a slight reaction, possibly from cross contamination.
I mentioned to the lady behind the counter that I had a gluten allergy (no, celiac is not an allergy technically, but it's easier than explaining celiac in a busy restaurant and people seem to take allergies more seriously). I had barely even finished saying the word allergy and she immediately washed her hands and changed gloves before I could even ask! She was the only one who handled my food the whole way down the line, instead of passing it down like they normally would. When her coworker asked her to grab something, she said I had an allergy so she couldn't touch anything else until she finished my order.
Had a burrito bowl with chicken, white rice, tomatoes, and guacamole. I could imagine there were probably plenty of opportunities for cross contamination to happen considering they don't have separate kitchen space, ingredients, or utensils, but the only thing on the menu that contains gluten is the flour tortillas, so I figured I would give it a go. They do mention on the website that any of their items containing corn (tortillas, chips, corn salsa, etc) may have come in contact with wheat during growing and harvesting, so I avoided those. I still may have had a slight reaction after eating here...perhaps since it looks like they used the same spoons and toppings for regular orders. I don't seem to be particularly sensitive, but if you are, probably best to avoid this place. Reserving judgment for now, but I was nevertheless impressed with how seriously the server took my allergy request.
They’re very knowledgeable and online their allergen menu clearly states what is okay to eat. Their corn chips and guacamole is amazing.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent