I have safely eaten at several chipotle's...
HOWEVER, when I went in to order, I told them straight up that I needed Gluten Free and it wasn't a preference. She got clean utensils, and got ready to make my order when I noticed she grabbed the soft tortillas.
I asked her "are you sure those are the gluten free ones?"
She replied with "I'm not sure. I think so. It doesn't say the ingredients on the package."
I then walked out. I wasn't about to risk being sick!!
— Not very
— Separate gluten-free menu
This was the best experience I’ve had since finding out about my wheat allergy ! They took of their gloves and used a different spoon with every single item! Awesome experience! Everything is gluten free except the wheat tortilla wraps! My new go to place
Safe, yummy food! Whenever I tell them I have celiac they change gloves, and then that person makes my food all the way down the line. They even use new serving spoons. Nearly everything on the menu is gluten free so it’s nice to have so many options.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I told them I have celiac and he immediately took off his gloves and thoroughly washed is hands up to his elbows. He then put on new gloves and used different spoons for each topping and fresh lettuce from storage.
safe safe safe safe safe!!! did I mention, safe?? ;) Not to mention... DELICIOUS!
Always a safe bet! EVERYTHING on the menu with the exception of the flour tortillas obviously are GF. I feel very comfortable eating here. Employees will change their gloves if you request it.
Staff was very thorough with preventing cross contamination including changing gloves, changing utensils and starting over if something went wrong in the process. It was to the point I felt bad and apologized to which they assured me that it was proper procedure and they were willing to go the extra mile to ensure my experience at chipotle was a good and safe one.
— Gluten-free items are marked on the main menu
Not recommended for anyone that is gluten free. Was yelled at by the manager after asking them not to bring a flour tortilla order down the line after her staff cleaned the line. She followed up with saying we know who you are. Referring that we are the people that come in that are gluten free. Go to the Novi location, they are friendly and will follow the correct procedures.
— Not at all
— Not Much/None
Best experience ever I let them know that I needed a gluten-free bowl. They all change their gloves they wash their hands. They wipe the counters. They change the spoons. They took such good care of it that I ordered another one to go. Definitely recommend this place. they are very cautious and safe and it made me want to come here every day.
Chipotle is amazing! Great option, they have a corn tortilla as well
— No gluten-free information on the menu
I love the food esp the bowls I never have a problem here