Chipotle

I appreciate the company's dedication to allergy friendly choices. The carry through at individual locations, however, is hit and miss. At this restaurant I have had some very conscientious setvrrs and some not. They will change gloves when I ask them to, saying I need gluten free, but half the time the server will turn around and set his or her gloved hands back on top of the tortillas as they ask for my order. I also notice that serving spoons for rice and beans often touch the tortillas of previous customers, so the gloves don't prevent cross contamination. I avoid the lettuce and cheese as that is handled with gloved hands and thus likely cross contaminated with the gluten from previous orders, though I have occasionally had a server offer to get me lettuce from a fresh bin under the counter, which I appreciated. Overall, I still choose to eat at Chipoltle about once every couple months, I am okay about 75% of the time, but I do get sick from gluten there sometimes. I consider it a gamble and I plan to eat there only when I know I can afford the recovery time if I get glutened.

Celiac friendly?

Yes

This location does not know what gluten free is and they are not trained to change out their gloves when handling your food.

I usually love Chipotle, but this location seems to have issues. I’ve gotten sick the last two times I’ve eaten here. Aside from cross contact, this location also just doesn’t have as good of food as other ones.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Our family has eaten here many (perhaps dozens) of times and there have been no reactions. This applies to either dine-in or take-out. They will change gloves and utensils.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Everytime I go I tell them about my daughter's gluten "allergy", and they usually switch their gloves, only sometimes wash their hands before switching gloves, and then prepare the food without knowledge of cross contamination. I try and tell them about you can't cross contaminate but they look confused. Chipotle definitely needs to do better with education on allergies and cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They were out of rice, unhelpful.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Never had an issue. Everything gluten free except the tortillas

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent