Chipotle
$ • Quick Service Restaurant
Top Reviews
Overall Rating
Review
lots of cross-contamination
Celiac friendly?
No
Overall Rating
Review
Very pleased I am a very sensitive celiac As soon as I said gluten free they changed gloves and were very careful. The only gluten containing items in the whole are the flour tortillas I had the burrito bowl. Amazing!!!! The chips are gluten free too
Celiac friendly?
Yes
Overall Rating
Review
One of my favorite GF places! Highly recommended and easy to navigate- pretty much the short list is the stuff NOT gluten free rather than most places which is the other way around.
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Photos
Reviews of this Chain
Overall Rating
Review
The servers had no idea about gluten free procedures and neither did the manager on duty. We left.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Overall Rating
Review
Hard shell tacos work for a GF option. Bowls can also be GF.
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for keto
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegan options
- Good with other allergies
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
Gluten-free safety all depends on the shift manager at this location. Numerous times I’ve eaten here no problem with great management. However, the last time an evening Sept 2021 I had the worst manager service ever! I kindly told the manager “M” my celiac issues and at first she didn’t even want to offer anything for me to eat. Once I mentioned I had eaten there a lot of times before and what the previous manager did for me she was accommodating but completely rude to me. In fact, about 15 people’s food came to completion before she dealt with mine and I mean these people were done eating and wanting to leave and I arrived 10 minutes ahead of them because I was with them but wanted to avoid holding them up. After waiting forever, I could NOT believe it when the same manager went from working the line straight to touching my food. I politely said I can not eat that because she touched it with contaminated gloves, she got angry and threw it away. Said she’d remake it “special” but when it came it was super hot with jalapeños. I didn’t ask for any of those and this had not happen before. Sadly she Never apologized for any of it, nor offered any reimbursement. My girder finally came out about 10 minutes after my group had left the restaurant but as said super spicy. Maybe that’s what she meant by she’d make it “special”?!?!
So BEWARE not every manager wants to deal with special celiac needs! VERY disappointing cause I used to go here with full confidence.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Good for takeout
Overall Rating
Review
Server was unaware of gluten free protocols. First time manager bailed me out, second time manager was not much help.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not very
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Overall Rating
Review
To echo others: staff at this location typically take precautions if asked, swapping gloves, serving implements, and will outright swap the elements they typically hand-grab (lettuce and cheese). Even so, I've been had what I'd chalk up to exposure at this location. Not sure why, beyond just cross-exposure when preparing elements in the back area. Still, if you have to: here it is.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Good for dairy-free
- Good for takeout
- Offers delivery
- Offers online ordering
