This location is extremely convenient for me as I'm frequently in the area. I have a daughter who is celiac and we suspect her father is as well. Both of them love chipotle's food. Finally things are getting easier in terms of watching out for cross-contamination. When you say "gluten-free"and ask them to change their gloves it seems they have been informed to wash their hands, change their gloves, and have ONE person do the food serving down the line. It used to be such a hassle and chaos ensued trying to get everyone in the line to change their gloves at the same time so as to not contaminate their food. I emailed the company about this I don't even know how many times. Success!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
We actually did not even stay to eat. When we walked in and asked about gluten free, the worker didn't even know what gluten was and had no idea about any precautions or anything else. Yikes! I will assume that nothing is safe to eat there since they do not even take the time to train their staff about food sensitivities and allergies.
There was this guy who rubbed the tortillas constantly and the guy in the back was cleaning the kitchen at the same time as cooking the food, spraying chemicals next to the stove.
Didn’t see anyone change gloves.
I would avoid here if you got celiacs.
Cross contamination got me even though I wrote on order that I had celiacs AND called to make sure they saw it. Not sure what was done to prevent but from my reaction, worst ever, they didn’t do anything.