Chipotle

My wife is celiac, I am not. We stopped there today for lunch. Neither of us had ever been to a Chipotle before. Pretty disappointed overall. The food in their “warming” trays looked neither fresh nor appetizing. Our dishes were both cold. The server did have gloves on, but, he handled my wife’s food after making my burrito and did not change gloves. She did notice this and was a bit nervous because she’s a sensitive celiac. Thankfully she did not get sick. On to the dining area: Literally every table needed cleaning! The soft drink dispenser was out of service. The self serve area for napkins, sauces etc was dirty with and appeared in disarray. Bathroom garbage was overflowing onto floor and the floor was wet around the toilet. We definitely will have a little tolerance for some things being less than perfect, especially at a fast food place… but wowzers, this place was flat out crappy at every level. If workers in places like this have an expectation of $15 minimum wage they really need to take some pride in their work. Thanks to this place, this was definitely both my first and last visit to any Chipotle’s. Both thumbs DOWN… Moe’s is way better IMHO.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

The employee instantly washed her hands and changed gloves after I mentioned my allergy. The manager came over instantly to supervise. Several ingredients were acquired from uncontaminated containers in the back. This was the most consciencious chipotle I have eaten at

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I think that everything on their menu is gluten free except the burrito flour tortilla the rice bowls are delicious

When I informed my server of my celiac disease, he removed his gloves and threw them out, then spent at least 2-3 minutes washing and sanitizing his hands. He put on a brand new pair of gloves and then asked for my order.

Celiac friendly?

Yes

Very impressed with the caution they used with cross contamination. Have always loved their food, but now being GF I am always so happy to find favorite restaurants that I can still enjoy!

Very impressed with the caution they used with cross contamination. Have always loved their food, but now being GF I am always so happy to find favorite restaurants that I can still enjoy!

As soon as you order and say you have a gluten allergy they change their gloves. Also they will take certain ingredients from the fridge. Almost everything is GF besides the flour tortillas.

awesome place. I would recommend this place. Never gotten sick and I get sick at most restaurant bc I have Celiac.

Celiac friendly?

Yes

Bald Hill Road, Warwick, RI 02886

Great food! and the staff is well trained. As soon as I said allergy they cleaned the work surfaces, changed their gloves and gave me a card with their menu showing any allergens they contained. Everything there is gluten free except the flour tortillas.

Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free

While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for soy-free
• Good for takeout