Yes
Staff followed protocol. Washed hands, changed gloves. Even brought out separate bin of lettuce to help avoid cross contamination.
Yes
I watched one of the servers touch the flour burritos with her spoon as she added toppings and stick the spoon back in the foods. when I explained that it would make me sick, she apologised but I don't think she actually understood. a line backed up behind me and I finally gave up and skipped lunch. I've never seen this before at Chipotle but in addition, the other server started to give my son flour tortillas when I specified gluten free so there may be a problem with training at this location.
No
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The staff was not friendly. I asked for specifically gluten-free food and they said they could accommodate me they told me that they kept everything separate but what they neglected to tell me was they use the same fryers and saying tortilla maker grills for the gluten-free ones as well so just save yourself some hassle and some cross-contamination and don't go here.
No
I enjoy this Chipotle in particular because the manager has Celiac. Staff are knowledgeable because he's shared his plight. Staff always changes gloves and preps tacos in a basket so they don't touch the counter.
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent