Review of Chipotle

I have been there 3 times this year as their website states it's safe. The first time I asked to speak with the manager, asked them I had Celiac Disease and would like to know if I would be able to eat there. The manager explained their protocol and he would be preparing my meal from an untouched batch. I was so happy and enjoyed my meal. The next 2 times the managers were clueless. I explained what was on their website as well as what was done the last time. The last time I barely ate manager insisted on serving my food from the line despite letting him know that if they touch the spoon to the flour tortilla then put it back into the food it would affect me as a Celiac, he insisted that doesn't happen. Sadly I will never return.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers online ordering