Awesome experience at this location. Servers washed hands, changed gloves, and got out fresh containers of everything my daughter was having on her tacos. Serving spoons were changed out as well-all before I even asked. Restaurant was crowded, but the staff couldn’t have been nicer!
Yes
They are sensitive to ensuring no cross contamination. I highly recommend this restaurant.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Eating here this evening was quite a surprise. When I asked the server to change her gloves, she asked me what I wanted and took out all the utensils to swap for clean ones. How refreshing that a restaurant actually wants to serve those with celiac disease.
Chipotle is great gf place to eat. We eat here often. Be sure to identify yourself as a celiac or as gluten intolerant so that they change their gloves & serving spoons. In addition if cross contamination is an issue for you ask for fresh lettuce & cheese because gloves that have touched flour tortillas have been used in the lettuce and cheese. I gave a 4 because I would love to eat the soft corn tortillas but they do not have a separate warmer.
Wonderful staff and great food. I have eaten here an haven't had a problem with cross contamination. I wish more restaurants treated gluten free the way Chipotle does!!
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent