Staff started changing gloves before I could finish saying “gluten allergy”. They asked if utensils also needed replacing. I asked if they could instead use fresh containers of the items I wanted in my bowl, but I was told that what they had out was all they had. So they did change utensils, but I’m not sure how much that reduced the cross contact risk. Chipotle has typically been hit or miss with me, depending on who is working.
— Not very
— Most/All
— Excellent
Although Chipotle is delicious, I don't know how anyone can see this as Celiac Friendly! I went there and even though they changed the gloves, they use their hands to serve the lettuce and cheese! So they changed the gloves for me but then they used the same ingredients they used for the guy in front of me which were handled with the contaminated gloves from the tortilla! NOT Celiac Friendly!
No
Very impressed with how well they followed whatever protocol chipotle has in place. My sister and I ordered 3 bowls gluten free (celiacs), and we didn’t even need to specify allergy or celiac before they switched gloves, spoons, got fresh ingredients, and even prepped food on the back counter. I was impressed especially with how busy they get.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good food helpful and used clean gloves. Not sure if they actually knew if salsa and toppings were gluten free but we're good about corn taco info.
Yes
Good location. Someone on staff here has a sister who is a celiac. Staff all washed hands and changed their gloves for me. I personally only get a burrito bowl or the crispy tacos, because everything else is subject to heavy cross contamination.
Great gluten free options like the burrito bowl !
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent