Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Staff started changing gloves before I could finish saying “gluten allergy”. They asked if utensils also needed replacing. I asked if they could instead use fresh containers of the items I wanted in my bowl, but I was told that what they had out was all they had. So they did change utensils, but I’m not sure how much that reduced the cross contact risk. Chipotle has typically been hit or miss with me, depending on who is working.
Although Chipotle is delicious, I don't know how anyone can see this as Celiac Friendly! I went there and even though they changed the gloves, they use their hands to serve the lettuce and cheese! So they changed the gloves for me but then they used the same ingredients they used for the guy in front of me which were handled with the contaminated gloves from the tortilla! NOT Celiac Friendly!
Very impressed with how well they followed whatever protocol chipotle has in place. My sister and I ordered 3 bowls gluten free (celiacs), and we didn’t even need to specify allergy or celiac before they switched gloves, spoons, got fresh ingredients, and even prepped food on the back counter. I was impressed especially with how busy they get.
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
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More Reviews
Good food helpful and used clean gloves. Not sure if they actually knew if salsa and toppings were gluten free but we're good about corn taco info.
Good location. Someone on staff here has a sister who is a celiac. Staff all washed hands and changed their gloves for me. I personally only get a burrito bowl or the crispy tacos, because everything else is subject to heavy cross contamination.
Great gluten free options like the burrito bowl !
Reviews of this Chain
This Chipotle is great. They are always willing to change their gloves before starting my order. Never had a reaction from this location.
I got a chicken bowl. The servers took care to change gloves and used different spoons on my ingredients. But they still got the ingredients from the regular line. So cross contamination is possible.
I haven’t reacted here before. I usually go with just the chips and guac though.
I’m gluten intolerant and have eaten here many times. I tell them I’m gluten intolerant and ask to change gloves. Once recently, the girl seemed confused so I had to ask a few times before she did it, but all of the other times they did it immediately without issue. I always get a rice bowl with chicken so I’m not sure about chips/corn products but I get full off the bowl and eat chips from home. Chip bags are small anyway. It’s a favorite regular place my whole family enjoys and the food is fresh. I haven’t been sick but there is a risk of CC.
Sooo many gluten free options!! I always ask them to change gloves to minimise cross-contamination. My go-to fast food chain
