Staff started changing gloves before I could finish saying “gluten allergy”. They asked if utensils also needed replacing. I asked if they could instead use fresh containers of the items I wanted in my bowl, but I was told that what they had out was all they had. So they did change utensils, but I’m not sure how much that reduced the cross contact risk. Chipotle has typically been hit or miss with me, depending on who is working.
— Not very
— Most/All
— Excellent
Although Chipotle is delicious, I don't know how anyone can see this as Celiac Friendly! I went there and even though they changed the gloves, they use their hands to serve the lettuce and cheese! So they changed the gloves for me but then they used the same ingredients they used for the guy in front of me which were handled with the contaminated gloves from the tortilla! NOT Celiac Friendly!
No
Very impressed with how well they followed whatever protocol chipotle has in place. My sister and I ordered 3 bowls gluten free (celiacs), and we didn’t even need to specify allergy or celiac before they switched gloves, spoons, got fresh ingredients, and even prepped food on the back counter. I was impressed especially with how busy they get.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good food helpful and used clean gloves. Not sure if they actually knew if salsa and toppings were gluten free but we're good about corn taco info.
Yes
Good location. Someone on staff here has a sister who is a celiac. Staff all washed hands and changed their gloves for me. I personally only get a burrito bowl or the crispy tacos, because everything else is subject to heavy cross contamination.
Great gluten free options like the burrito bowl !
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Just make sure you ask for them to change their gloves in case they just touched a flour tortilla. They’re pretty good about using new utensils or getting food from new bins
— Very
— Most/All
— Excellent
I was in a hurry and it was ready in time. I didn’t get sick so I would say it was good.
— Somewhat
— Most/All
— Excellent
When told about an allergy they change gloves, wash their hands, and follow your food down the line!
I have never felt more comfortable than eating at Chipotle today. We can have everything but the tortillas and the honey vinegarette. They were able to answer all of my questions they only ever fry their chips in the friers which is cooked with masa Flour and we can have it. When ordering I let them know of my sensitivity and they washed their hands, got new gloves, and even changed the serving utensils to new ones. I would go here again and again. Most celiac friendly place I have been to that wasn't dedicated gluten free.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent